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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How Long is It Safe to Wait for Flood Restoration in My Augusta Home?

4/28/2020 (Permalink)

house flooded after a storm Flooding can be a substantial obstacle to overcome on your own, but with our SERVPRO team, you do not have to face it alone.

After a Flood in Augusta, Damage Can Continually Worsen – Our SERVPRO Team Can Respond Fast to Help

The sooner you can get professionals responding to a flood loss in your home, the better. For flooding, there are no scenarios where damages can improve on their own, and migrating conditions can make structural degradation and deterioration worse on those that do not choose to act immediately after a disaster.

While there are many levels of flood damage for Augusta homes, how these effects get addressed relates directly to the prompt response and available equipment of our SERVPRO team. With advanced technologies and cutting-edge tools, we can offer an efficient extraction and cleaning of the property with the appropriate care and consideration that you would put into the restoration on your own.

What Services Does My House Need After a Flood?
Seeing your home post-flooding can be overwhelming. With a growing list of needs for the property to look and feel like it used to, our professionals must get there quickly to begin some of the vital mitigation tasks. While every property is different, these are some of the areas where you can expect some degree of activity after a flooding disaster:

    •    Muck-Out – Much like fire losses, debris removal is a vital element to the earliest effort in restoring your property. Muck-out removes most of the mud and debris that can collect after natural flooding and reduces the potential for bacterial threats or other contaminants.
    •    Extraction – By removing surface water as efficiently as possible, our technicians can inspect exposed materials and contents much sooner to determine what is salvageable. Extraction is also a vital step before successful drying.
    •    Surface Cleaning – Residues and soiling can be a common threat with materials that were directly exposed to natural floodwater. Between water-based solvents and chlorines, we can clean and disinfect many areas impacted by flooding.
    •    Controlled Demolition – Controlled demolition is one of the unfortunate staples after natural flooding occurs. Because water gets considered contaminated, there is no other choice but to remove exposed areas of the house and replace them.
    •    Drying – There are many tools and technologies that are part of drying your home after a flood. Air movers and dehumidifiers might be at the heart of this effort, but there are also specialty tools like floor mat drying systems and weighted extractors to help.
    •    Reconstruction – Much like controlled demolition is a necessity after many natural drying situations, the build back of these removed areas falls to the capable hands of our licensed residential contractors.

Why Is Professional Restoration a Wise Choice?
It is not uncommon for homeowners to consider the possibility of DIY restoration, but this is often a mistake. With migrating water, you might not always know where the damage has traveled to and how bad the situation is without our detection devices and technologies. Also, professional restorers like us offer:

    •    Efficiency
    •    Cutting-Edge Equipment
    •    Work with Your Insurance Company
    •    Experienced Inspections for Accurate Estimations
    •    Modern Practices and Training

How Can My Belongings Get Protected from Flood Exposure?
Content management is not one of the things that most homeowners consider even right after a disaster has taken place. Our professionals always have your belongings and best interests, guiding all of the choices that we make, and that is why we have such a dedicated content management team to assess potential damages and determine the best restorative solution. These include:

    •    On-Site Relocation – By moving your belongings to a different place within the same structure, it remains accessible to the occupants of the house should that be necessary. This solution only works when these contents are not compromised and do not require focused cleaning efforts.
    •    Containment Barriers – By establishing containment barriers to create a drying zone for our technicians to work in, we also close out the contents that might have later gotten exposed to migrating conditions. If cleaning is necessary, this can happen where the contents are when barriers protect these items from continued damage.
    •    Pack-Out Procedure – One of the unique features of our SERVPRO team is the warehouse facility that we use to clean and restore damaged belongings from a fire. At our building, our content management team can focus on surface cleaning, deodorization, and climate-controlled storage to keep your possessions safe until restoration completes.

Flooding can be a substantial obstacle to overcome on your own, but with our SERVPRO of Augusta team, you do not have to face it alone. We have skilled technicians and advanced equipment to make flood losses “Like it never even happened.” Give our technicians a call today at (706) 750-0200.

For more about Augusta click here.

How Do I Clean Common Household Items After a Fire in Augusta?

4/20/2020 (Permalink)

home suffered major damage after fire Turn to SERVPRO of Augusta to clean your household items after a fire.

Check Out the Cleaning Strategies Used by SERVPRO to Handle Fire Damage in Your Augusta Home

After a fire, most of the initial focus is on cleaning structures and surfaces. But many household items require special cleaning techniques, strategies, and materials, so you should consider using the advice and help of experts to restore these items.

What is the best way to identify the household items that need special cleaning procedures?
SERVPRO professionals know which items need special attention, and they can help homeowners make a list of these items after suffering fire damage in their Augusta home.

What are some common kitchen items that have to be cleaned?

    •    Dishes
    •    Crystal and china
    •    Appliances

What are some of the special cleaning procedures and products for kitchen items?
One example would be dishes and china; the procedures for these two items are often completely different. Dishes are prone to heat damage, and they should also be cleaned quickly to prevent a residue buildup. China is more delicate and should be cleaned by hand, rather than exposing different pieces to harsh detergents or placing them in an ultrasound machine.

What are some examples from other rooms in the house?

    •    Draperies
    •    Decorative items
    •    Venetian or vertical blinds
    •    Bathroom fixtures

How are drapes and blinds usually cleaned?
Drapes can be cleaned by hot water extraction or by machine dry cleaning. The cleaning decision is based on several factors, including the type of fiber, the condition of the material, and level of smoke residue. Blinds can be cleaned by immersing them in an ultrasonic tank or by placing them on a padded surface and using wet-cleaning.

What about bathroom fixtures?
Heat and smoke residue can cause stains on fiberglass fixtures, especially on fixtures with light colors. Liquid creme cleaners are used to remove these residues.

Turn to SERVPRO of Augusta to clean your household items after a fire. Call us at (706) 750-0200 to schedule an assessment and estimate.

For more about Augusta click here.

Water Damage in Augusta

4/12/2020 (Permalink)

water damaged home We’re Faster to Any Size Disaster!

SERVPRO Has Professional Equipment to Win Against Water Damage in Augusta Properties

Water damage is one of the most devastating blows that can happen in a property. The longer the cleanup gets delayed, raises the potential for loss.

SERVPRO technicians have a considerable array of professional equipment to tackle water damage in Augusta residences. The number one goal of the technicians is to save homeowners the cost of replacement whenever possible.

Why SERVPRO?
A professional water cleanup job is more than just removal of the moisture. The techs have the training and advanced equipment not only to handle the extraction of water but also to determine the scope of the loss using their moisture detection equipment. Other actions to assist in drying include:
    •    Removal of damaged sheetrock to open wall cavities
    •    Drilling of weep holes to allow for drainage
    •    Dry passes over surfaces to ensure the maximum removal

How Can Water Loss Get Dried Completely?
Household fans cannot deliver the airflow to penetrate within weep holes or floor joints where baseboards got removed. The techs have specific drying equipment to force warm, dry air into tight spaces such as the InjectiDry system or building custom containment using plastic and directing the air from an air mover into the area.

SERVPRO of Augusta at (706) 750-0200 has certified technicians available 24/7 to restore properties with water damage and make it, “Like it never even happened.”

For more about Augusta click here.

Addressing Common Water Damage Cause in Augusta

3/19/2020 (Permalink)

Homeowners holding buckets catching water inside home Water damage in your Augusta home? Call SERVPRO right away.

Thorough Water Damage Restoration in Your Augusta Home Can Prevent Further Damage

The risk of water damage in Augusta property is always high, considering the different uses for the utility. The typical causes of water damage include:

Burst pipes

Leaky roofs

Leaking water lines

Faulty door or window installations

Leaky toilets or sinks

What causes the water damage incidents in Augusta can have an impact on the outcome. Minor leaks can take time to discover, especially when the pipe is hidden within a wall, floor, or ceiling cavity. Passage of time allows the problem to fester as the leaking water soaks into the materials in the surrounding areas. Resolving such cases requires the removal of most of the materials affected by the water. An even bigger problem is how to locate the point of the leak. Our SERVPRO technicians use superior equipment such as borescopes and thermal cameras to trace the wet areas, thus allowing us to fix the leaks, dry materials, or make replacements immediately. 

Burst pipes or other instantaneous problems release a significant amount of water into the property affecting large areas. After stopping the source, the next crucial step is the removal of any standing water since leaving materials or items submerged leads to deterioration. Our SERVPRO technicians bring several units of water extraction equipment to facilitate faster removal. We choose high-efficiency equipment such as truck-mounted extractors or flexible ones such as dry wet vacs depending on the specifics of the loss. 

Weather-related water intrusions, such as when driving rain pushes water through a faulty window or door seal, can be harder to address because they require repairs that take time to complete. Finding temporary ways to protect contents is one easy way to minimize damages. Our SERVPRO team can help by performing partial move-outs or covering contents with plastic sheets, shielding them from the rainwater. The heightened moisture level in a property during a water loss incident can damage contents even when they are not in direct contact with the spilled water. Our crews set up a dehumidifier to keep humidity levels constant throughout the restoration to protect contents.

Water damage can take different forms, thus presenting unique challenges. Call SERVPRO of Augusta at (706) 750-0200 to help manage an incident at your home, making it, "Like it never even happened."

See more about Augusta.

Become Familiar with Flood Damage Remediation Success in Augusta

3/3/2020 (Permalink)

"Flood Damage" Don’t let floodwaters sit for too long in your home causing extended damage. Contact SERVPRO for water removal and remediation efforts.

Crucial Steps that Help Manage Storm Flood Damage Incidents in Augusta

Getting caught up in a storm is never a pleasant experience. When the rains, wind, and groundwater stops flowing, you may be happy that the worst is over, but in many cases, it is the beginning of a tiresome recovery process. Focusing on completing some steps during the restoration of storm flood damage ensures the recovery process achieves the desired goals.

Thorough Water Extraction

Water intrusion into unwanted areas during storm flood damage incidents in Augusta is the main problem many homeowners face. Complete restoration is only possible after removing all the water. Removal can be complicated by issues such as the volume of water involved, presence of residues in the water, and intrusion into concealed areas. Our SERVPRO technicians use different resources to address these issues. We have pumps with a significant lift capacity to expedite removal. We also have trash pumps that can remove water with solids.

Demolition to Reach Hidden Areas

Various assemblies around the house can hold the stormwater after the initial intrusion. The main problem areas include wall base areas, stairs, flooring, voids, and built-in fixtures. Removing some construction components in such areas helps create the necessary access to extract water and clean any soiling left by the stormwater. Our SERVPRO technicians have the necessary building skills and tools to disassemble constructions around your house without causing unnecessary damages.

Decontaminating Non-Porous Surfaces

Contamination is a common outcome of storm flood damage, especially when intrusion involves groundwater. Even in other cases, there is a need to address contamination since microbial growth happens in stagnant water given sufficient time. Our SERVPRO technicians use disinfectants and antimicrobial agents during the cleaning process to decontaminate non-porous surfaces. We also use luminometers to check for contaminant remnants on cleaned surfaces.

Storms lead to several inconveniences, but a proper response helps manage the damage. Call SERVPRO of Augusta at (706) 750-0200 to help clean up, decontaminate and dry your home, eliminating all traces of the incident, "Like it never even happened."

See more about Augusta.

We Put The Flames Of Worry Out In Augusta

2/27/2020 (Permalink)

A kitchen cabinet covered in soot and smoke damage after a fire We cut restoration costs and limit further damage after a fire and have the training and equipment to properly restore your home. Call us right away.

Addressing Kitchen Fire Damage in an Augusta Home

The kitchen is the number one spot for home fires. Whether they come from cooking or appliance failures, these disasters pose unique challenges for homeowners. Soot can quickly discolor and corrode surfaces, while invisible protein residues from cooking can impart strong, unpleasant odors that can spread through your home's HVAC system.

If your Augusta residence requires fast fire damage mitigation, the technicians at SERVPRO are ready to assist you. This firm prides itself not only on the education its staff receives but also on its ability to educate insurance and real estate professionals on disaster mitigation to further assist homeowners. These credit and non-credit courses cover topics like fire and water damage, mold remediation, restorative drying, and mitigation awareness response. 

Tips for Preventing Cooking Fires

  • Keep appliances clean and in good shape. Clean ovens, microwaves, and stoves that are free of flammable debris and grease are much less likely to start a fire.
  • Unplug devices that are not in use. Appliances that are shut off still use electricity as long as they are plugged in, which can pose a fire risk if you have old or faulty electrical wiring. 
  • Keep flammable materials away from the stove. This includes pulling back long sleeves and hair and keeping oven mitts and paper towels away from the stove. Never leave cooking food unattended. 
  • Smother fires to prevent spreading. Keep the microwave and oven doors closed if a fire breaks out. Small stove fires can often be addressed with kitchen fire extinguishers, baking soda, or salt. Never use water, flour, or sugar to extinguish a kitchen fire. 

SERVPRO's Odor Control Techniques

SERVPRO technicians have a variety of odor control methods available for fire damage, including EPA-registered antimicrobials, blast media like baking soda to remove char, as well as agitating tools and cleaners to dislodge odor-causing soils and deposits. One of the most effective odor removal tools available, however, is the thermal fogger, which allows deodorizers to be dispensed in the form of a dry smoke that penetrates surfaces in the same way that smoke does during a fire. These 

SERVPRO of Augusta is committed to leaving your home looking, "Like it never even happened." Call (706) 750-0200 for rapid disaster cleanup.

See more about Augusta.

Removing Smoke Odors From Your Augusta Property

2/10/2020 (Permalink)

library restored after damage After a fire in your library, many of the works available for readers could hold harsh odors or residues from the recent disaster.

Removing Smoke Odors from a Fire-Damaged Library in Augusta

Public and private Augusta libraries both have troves of valuable information and countless tales across thousands of publications. If a fire takes place in this area of your facility, or standalone structure, it is essential to do whatever you can to reduce the spread and severity of fire loss damages like soot and smoke odors. In many cases, this involves acquiring the right professionals to help.

Fire damage to Augusta properties can appear in many different ways, and to your library, this is often smoke and soot residues and odors. Considering how quickly these threats can move from the fire’s origin point out through the building, the right containment processes can make a substantial difference in the ultimate recovery of the facility. Our SERVPRO restoration professionals, along with our in-house team of licensed commercial contractors, can work to build barriers surrounding the damage zones to maximize mitigation strategies set to begin.

Smoke odors can often be one of the most problematic concerns for our restorers, primarily because these molecules have utilized the heat of the fire loss incident to penetrate surfaces and materials like the books, shelving, and carpets of the structure. Even when these materials do not require replacement or demolition, addressing trapped smoke odors can be necessary. In your library, you have hundreds of potential hosts for smoke odors in each of the books and volumes on the shelf, and cleaning up these books is not going to be enough to remove these lingering scents.

While some on-site deodorization tactics with thermal foggers can be useful in this situation, it is often much more time-efficient and thorough to utilize our ozone chamber in our nearby SERVPRO facility. We can place all of the affected books and furniture in this sealed room and allow the ozone pumped into the chamber to neutralize smoke and other harsh post-fire odors.

After a fire in your library, many of the works available for readers could hold harsh odors or residues from the recent disaster. Our SERVPRO of Augusta team can help with effective deodorization and fire mitigation services to get your doors back open quickly. Give our experts a call anytime at (706) 750-0200.

For more about Augusta click here.

Why SERVPRO Water Removal Surpasses Expectations in Augusta

2/7/2020 (Permalink)

Flooded laundry room Don't let excess water ruin your day. Call SERVPRO, we will take care of it for you!

When Our Technicians Arrive, They Immediately Take Action Using SERVPRO’s Methods for Properly Handling Water Events on Your Augusta Property

Everyone has a cleaning scenario that sticks out in their mind as the worst, but a water loss in Augusta is an entirely different level of chaos. Although a minor spill can be managed with a bucket and mop or consumer-grade shop vac, many home water emergencies involve hundreds if not thousands of gallons of water if a burst pipe or broken appliance operates for even a few minutes before someone shuts the water off.  

Despair Turns to Hope

When Standing ankle-deep in your utility room after the water heater ruptures, give new meaning to the need for water removal in Augusta. Most homeowners do not know what to do next, why we exist as a resource for our community. Our Institute of Inspection, Cleaning, and Restoration Certification (IICRC)-trained employees learn about the science of water extraction and structural drying, using proven, research-based techniques to dry your home promptly and thoroughly.

Many Hands and Tools

Speed is of the essence when managing water losses, why SERVPRO adjusts the number of technicians and the inventory of equipment used at each site. Water removal projects share similarities, but we assess every scenario individually, accounting for differences in layout, building materials, and the source of the damaging water. Once we put a plan in place, our crews extract the liquid water rapidly, far faster than a DIY effort. Several crew members managing appropriate equipment facilitate the tasks in a matter of hours rather than days or longer.

Detecting, Measuring, and Monitoring

Throughout the water removal project, water can migrate to building cavities and into structural components. The spread of moisture to “invisible” spaces is why SERVPRO uses sensitive detection and measuring devices. It takes training and time to learn how to use these tools properly. We try to have the same technician sample using the tools throughout the project so that data is consistent. We use the initial readings to set drying goals and then monitor to make sure we achieve but do not overshoot the mark. 

Experience using cutting edge equipment is why SERVPRO of Augusta exceeds industry standards and customer expectations. We answer when you call (706) 750-0200 twenty-four-hours a day every day of the year.

Learn more about Augusta.

Augusta Groundwater Storm Damage and the SERVPRO Methods of Restoration

1/28/2020 (Permalink)

injecti-dry gear with hoses in wall at baseboard SERVPRO Provides the Advanced Equipment Like an Injecti-Dry System and Skilled Technicians to Mitigate Augusta Area Storm Damage

SERVPRO Offers Specialized Solutions for Flood Damage in Your Augusta Residence

Whenever a disaster strikes in Augusta, how the flood damage is assessed in the hours following the event is crucial. During this time, action must be taken to not only ensure safety but also to minimize the costs involved for repair and restoration. Hiring professionals is an excellent way to ensure you embark on the right path to get your home back to normal.

Calling the experts for cleaning and repairing your home after flood damage in Augusta gets you started in the right direction. Some homeowners may think that water removal and cleaning is easy, but each situation presents a unique set of challenges that only the professionals know how to address.

Did you know that the type of paint used throughout your home plays a part in the handling of your flood loss situation? SERVPRO technicians understand the differences in paint and how it can impact the cleanup process. For example, water vapors pass, and water molecules wick faster through flat paint than semi-gloss paint. Depending on the finish in your home, drying behind cabinets, under flooring, or behind walls can take more time.

To allow air to circulate throughout wall cavities, SERVPRO technicians drill small, strategically placed holes. As Applied Structural Drying Technicians (ASD), our SERVPRO team employs multiple drying methods to get the job done. Wherever there is a vapor barrier, such as a vinyl wall covering, water gets trapped behind the walls. Our technicians can take off the baseboards and drilling holes to make sure that all cavities get dried thoroughly to eliminate all hidden moisture. The small drilled “weep holes” can be connected with tubing from an injecti-dry system. This can force in warm air to facilitate the rate of evaporation while also expelling liquid and moisture from the cavities to the environment. From there, dehumidifiers can capture and condense the airborne water molecules.

Floodwater of any kind comes with debris and bacteria. SERVPRO technicians extract all water from the impacted area and then utilize specialized cleaners to disinfect and make the space livable once again. We must go through each step to ensure it seems, “Like it never even happened.”

Remember to check your insurance for flood coverage, if you have not yet done this. We can help with the claims paperwork to help relieve your stress in this difficult time.

Do you need help with flood damage? You can reach us at SERVPRO of Augusta 24 hours a day, 7 days a week for emergency service. Give us a call at (706) 750-0200, and we can send a team out to start right away.

We Act Fast In Augusta After A Fire

1/23/2020 (Permalink)

Mitigating Electrical Fire Damage to an Augusta Residence

Georgia homeowners may know to be careful with items like power strips and surge protectors. Still, they may be surprised to find out how many precautions are needed to handle extension cords safely. While these auxiliary power sources are convenient for a variety of applications, it is not safe to use them as a permanent connector for appliances. Without proper precautions, an electrical fire can cause considerable damage to your home.

If your Augusta residence has suffered fire damage from electrical wiring or appliances, certified SERVPRO technicians are available to mitigate disaster and restore your home to a preloss condition. These certified professionals are available 24 hours a day, seven days a week, 365 days a year, so that homeowners can always get the cleanup that they need fast.

Electrical Fire Safety Tips

When purchasing extension cables, only get cords that have been approved through independent testing labs. If you need a power source for outdoor projects, stick to only using extension cables that are labeled for that purpose. Be mindful of the correct usage of the cable, as indicated in any included documentation.

Only use cables that can handle the wattage of the devices you intend to use. The lower the gauge of the wire, the more safely that it can handle the electrical current. Shorter cords are also highly recommended for more electrical current, while longer cables manage much less. In short, for larger appliances, use thick, round, low gauge extension cords, and for smaller devices, use thin or flat ones. Always use cords with polarized or three-pronged plugs, and never modify an extension cable or remove its grounding pin to fit it into a two-prong outlet.

How SERVPRO Removes Fire Damage

One of the most persistent issues after an electrical fire is the odors left behind. Whether from burnt metals, rubber, or singed flooring and other structural materials, these odors can persist for long periods without professional cleanup materials. SERVPRO technicians can use specialized industrial-grade deodorizers, like thermal foggers, to address odors.

The thermal fogger is designed to penetrate odor-affected surfaces the same way that smoke penetrates surfaces during a fire. Dry, solvent-based smoke is spread throughout the fire damaged area and works to eliminate odor-causing particles in tandem with EPA-registered antimicrobials, pump-sprayed deodorizers, odor counteractant beads, and manual soil-dislodging tools.

SERVPRO of Augusta wants to make your home look, "Like it never even happened." If you need disaster cleanup service, do not delay. Call (706) 750-0200 today.

See more about Augusta.

Fire Damage Restoration In Your Augusta Home

1/19/2020 (Permalink)

fire damaged property Kitchen fires require technical understanding as well as professional know-how to mitigate and restore.

Grease Fire Damage Restoration for Augusta Residents

Cooking fires are among the most common cause of the fire, accounting for 44% of all residential fires in the US. These usually occur from grease or animal fats, which ignite rapidly and can be very difficult to smother before extensive harm. Avoiding kitchen fires involves keeping an eye on high fatty products such as bacon throughout cooking. You may also want to clean pots, pans, and the walls or shelving directly above your stove to prevent the buildup of grease- which can become additional fuel when pans catch fire. If you witness a pan catching fire, turn off the heat and smother it immediately using a metal lid to cut off oxygen.

Responding quickly can help to reduce fire damage in your Augusta home, but it does not prevent it altogether. Typically the countertops remain safe from harm while cabinets directly above the stove and ceiling suffer massive amounts of smoke damages. It is not uncommon for wooden cabinets directly above the furnace to become so severely charred that removal and replacement of the door or assembly entirely are necessary. Fire and smoke damage restoration technicians (FRST) of SERVPRO are qualified to assess which items in your kitchen are salvageable.

Extinguishing a fire is just the first step in your home's recovery process. At this stage, it is vital to avoid introducing water to the affected area. Grease-based soiling does not respond well to water, and you may end up spreading soots or setting them into the surfaces you are trying to clean. Opening windows can help to ventilate some odors while placing sheets or old fabrics over the countertops, and on the floor underneath the ceiling, soiling can help to prevent falling soots from causing additional harm. SERVPRO technicians use pre-testing materials to assess the PH balance of soots or smoke residue to determine the correct cleaning method.

There may be some removal of kitchen components during the restoration procedure. In flash fires like this, there is a chance that the enamel of upper cabinets melts, leaving exposing the wood behind. Exposing the wood can lead to severe charring, in which case the assembly needs removal and replacement. In some situations, a SERVPRO technician can apply water pressure or soda blasting to the affected surface and refinish it to a good standard.

Kitchen fires require technical understanding as well as professional know-how to mitigate and restore. Contact SERVPRO of Augusta at (706) 750-0200.

For more about Augusta click here.

Protecting Your Anoka Home After Storm Damage and Flooding

12/29/2019 (Permalink)

A tree laying on the roof of a home. When you have storm damage to your Anoka home, the home will need to be protected from all elements.

Let us break down some of the ways to protect your Anoka home from storm damage.

There are many steps that our SERVPRO team can take to protect your home after a destructive storm passes through Grovetown. With many homes that can become structurally damaged by powerful weather events, how our professionals manage multiple job sites in the same region is a defining trait of our years of service. Intense storms can uproot trees and circulate debris at high velocities, which can cripple structural elements under the right conditions, break windows, or destroy siding or roofs.  

Because torrential rains accompany severe weather events, storm and flood damage in Grovetown homes happen simultaneously. Addressing these emergencies involves a collective effort between the licensed general contractors of our team and our certified water restoration specialists. Addressing any structural breaches must happen first, and that is what makes the emergency services our technicians and contractors provide so vital to flood recovery. Starting immediately upon arrival, our team can work to tarp compromised roofing, board up missing windows and holes in the structure, and start tree removal. 

Tarping the Roof 

A common structural concern during destructive weather events is the roof. When holes exist, or any underlayment becomes exposed, water can find its way into the house. Tarping up the roof involves fitting a tarp over the compromised regions of the roof and securing it in place with pieces of wood. This process can prevent water penetration until mitigation completes, and full build back can begin. 

Board Up Services 

Board-up serves two specific purposes: it seals off the inside from external exposures of further water intrusion, cold weather, or other threats. Also, sealing up broken windows prevents creatures from getting into the house when it is vulnerable. Board up is another immediate service that can happen when our contractors arrive at the house and perform the necessary threat assessments. 

Tree Removal 

Our in-house general contractors are also licensed to safely and effectively remove trees from the property once storms have dropped them. Even those that have broken through the house, we have more than 150 years of combined experience to cut the tree into manageable portions and remove it from the area so that full-scale build back can start after extraction and drying of the flood effects. 

We have the experience and the training to address pressing flood and structural concerns when we first arrive at damaged homes. Our SERVPRO of Augusta team can help you however you need by calling (706) 750-0200. 

To find out more about Grovetown, click here.

Our Experts Discuss How Flooding Can Lead To Hazards In Your Augusta Home

12/27/2019 (Permalink)

flood damaged home Give our technicians a call whenever disasters strike at (706) 750-0200.

Natural Augusta Flooding Can Lead to Home Hazards

Assessing the risks and potential hazards present in Augusta homes after flooding is a vital step to beginning mitigation and emergency services as promptly as possible. As challenging as natural disasters like this can become, understanding the threats and how to manage these situations can make for safer cleaning and recovery of a household with less potential for continued damages or health concerns.

Part of keeping your family safe, as well as our SERVPRO technicians, begins with understanding what to expect from flood damage in Augusta homes. The first threat that homes and their occupants face after natural flooding disasters is the deterioration of construction materials. Ceiling tiles, insulation, drywall, flooring, and other materials are all at risk for weakening and eventual collapse when prolonged saturation occurs. Absorption by porous drywall and ceiling materials can begin immediately, allowing these areas to structurally fail in as little as 24 hours in some situations.

Electric shock is another concern for our team as well as anyone who might remain exposed to standing water in the structure. Active power supplies to the residence do not always trip or disconnect when exposed to rising water. Though many homes have a failsafe installed with the electrical system to mostly prevent electrified standing water and shock risks in these situations, older homes do not have these outlets, fixtures, and preventative measures. It is vital when the potential exists for these dangers that electrical service is temporarily severed.

With natural flooding scenarios, contamination is another concern that our SERVPRO team must know how to address promptly. Because of substances, bacteria, and other threats that could exist in moving water as it finds its way to your house, natural flooding situations must get treated as health threats to those exposed. While much of the exposed materials must get removed and later replaced, we have potent disinfectants, antimicrobial sprays, and biocides to treat and protect structural elements and frameworks that can remain.

Assessing risks and threats after flooding is a vital element of the restoration process for our SERVPRO of Augusta team and our customers. We can utilize efficient drying and cleaning approaches to restore your flooded home as quickly as we can. Give our technicians a call whenever disasters strike at (706) 750-0200.

For more about Augusta click here.

We Get You Back In Business In Martinez After A Water Damage Disaster

12/27/2019 (Permalink)

Our drying equipment drying the floor in this room after a water damage disaster We provided water extraction and dried the damaged floor covering so the subfloor could dry completely.

Why Professional Commercial Water Cleanup is a Must for Martinez Properties

Many buildings employ professional janitorial services for the routine upkeep and cleaning of the property. When situations happen that need commercial water cleanup, the job may be more significant than the scope of service your regular clean up crew can handle.

The type of commercial water cleanup Martinez business properties choose to use can affect the outcome of their structure and contents from water loss. Incomplete removal of moisture leaves the property open for a range of issues from softened, warped sheetrock, loose tiles, or mold.

Water Removal Makes the Difference

While your janitorial service may have wet/dry vacuums, it cannot compare to the diverse array of extraction equipment used by SERVPRO. The technicians arrive on-site with everything needed for the job in their green service vans, including generators, if power is out at the location. The portable pumps, submersibles, and truck-mounted units in cases of a wide area of water damage, make fast work of extraction of the moisture from the structure.

Professional Drying Equipment

SERVPRO uses air movers that blow as high velocity and work to pull embedded moisture to the surface where their dehumidification equipment removes it and ports it off-site. Even large-sized industrial fans cannot match the drying power. Careful monitoring of ambient humidity ensures that the area dries completely. In cases where they need to dry behind walls or under floors, the use of specialized equipment such as drying mats or the Injecti-Dry to force large quantities of air into wall cavities.

Option for Deep Cleaning

The technicians wipe down surfaces with their cleaning agents, including antimicrobial solutions, but also offer a deep-cleaning service that cleans and sanitizes building above and beyond what the standard janitorial service does. Even when water loss is not an issue, it is a good idea to get the office deep-cleaned at least once a year. The final element of restoration involves ensuring the office smells as fresh and clean as it looks. The techs perform any needed odor control applications to remove any residual musty odors left behind.

SERVPRO of Augusta at (706) 750-0200 when your property requires commercial water cleanup. The technicians have the skills and equipment to make the water loss "Like it never even happened."

See more about Martinez.

Fires Damage in Martinez is Stressful. Let SERVPRO Handle the Cleanup and Restoration Process for You

11/25/2019 (Permalink)

Fire damaged Foyer Even a small fire can do a lot of damage. SERVPRO of Augusta has the know-how to restore your home. Call us today!

Taking Care of Complexities During Fire Damage Cleanup in Martinez Homes

When we receive notification from a distraught property owner regarding a fire damage incident, we collect as much information as possible about it. Our customer service team can ask you several questions to gauge the intensity of the disaster at your residence, such as what time the fire occurred, what caused it, and if you have tried to do any cleanup after the incident.

After the call, our SERVPRO fire restoration crew can arrive at your property within an hour to evaluate the fire damage in your Martinez home. We can then take the necessary steps to restore the property to its pre-fire damage condition. Quickly beginning the cleanup process can prevent smoke residues, water, and soot from causing additional damage to your belongings and home.

As fire restoration experts, we know the guidelines to follow when restoring your home so we can achieve the desired results. Some factors can create complexities that can affect the restoration procedure. For instance, air currents can create problems that affect the proper dispersal of deodorizing sprays. To prevent this problem, our technicians can block off air current paths such as doors, windows, and vents so that deodorizers get to the intended surfaces.

When restoring a fire-damaged home, getting rid of smoke residues is essential. When the smoke settles on surfaces as a residue, it is known as soot. Soot residues may contain various kinds of acids because the sulfides and chlorides in smoke mix with moisture or with the humidity in the air to form acids. If acidic residues remain on materials for extended periods, they can cause corrosion and discoloration. Our SERVPRO team can use tools like dry cleaning sponges to remove the smoke residues. Our restorers can also agitate items such as drapes and upholstered fabrics to remove smoke particles.

The fire may have affected the masonry surfaces of your property, such as brick, fieldstone, and cinder block. If that is the case, we can use the right cleaning products and techniques to clean them. For instance, the materials found in fieldstone might react with cleaning products, and the reaction may cause a change in the stone’s color. By identifying the affected masonry surface correctly, our crew can choose a product that can clean the particular surface effectively.

We complete the fire damage repair according to the set timelines. After completing the restoration process, we allow property owners to conduct a walkthrough and check if we have completed the restoration work as required.

If you are dealing with a fire loss in your Martinez or Grovetown home, SERVPRO of Augusta can help. Contact us at (706) 750-0200 for quick restoration. We can handle the damage effectively to make it seem, “Like it never even happened.”

More about Martinez.

We Discuss Our Drying Goals During The Water Damage Restoration Process In Augusta

11/17/2019 (Permalink)

water damage in home We are proud to provide quality solutions throughout Martinez, Grovetown, and surrounding areas.

Drying Goals During Water Removal In Your Augusta Area Home

Water damage technicians create a drying goal during your Augusta home’s initial assessment. The drying goal should indicate the condition of materials and contents once restored to their natural preloss dryness. Qualified technicians should always monitor the drying process to determine if current procedures remain in-line with any established goals.

A drying goal for water removal in your Augusta area property is the intended result in affected areas after completing restoration services. Our technicians use years of experience, training, and advanced equipment to provide moisture content readings from dry, unaffected contents, and structure — readings in percentage for wood materials, and readings in points for non-wood materials.

SERVPRO technicians use drier air to increase the rate of evaporation while performing water removal services on your property – drier air means air with low humidity. A relative humidity (RH) of less than 40% is within the normal range for performing an effective drying solution. RH under 40% typically tells us that the air is dry and thirsty, allowing it to pull more water from wet materials within the affected area.

While measurements for RH does not guarantee that your structure is dry, reaching a low RH ensures that humidity within the affected area is decreasing. To determine whether the area is dry, SERVPRO technicians take specific humidity readings of the affected areas; these readings should match those taken in unaffected areas. We use moisture meters to measure the moisture content of wet materials found in your home.

SERVPRO water removal technicians set moisture content goals on a per-item basis – after establishing a drying standard and recording typical equilibrium moisture content (EMC). The dry standard is a moisture content reading taken from dry materials of the same type found in unaffected areas. We establish a dry standard or use a typical EMC of a material as a goal.  Once the readings match, the drying process is complete.

Contact SERVPRO of Augusta for access to full-service water removal, cleanup, and restoration services, 24-hours a day, 7-days a week. We are proud to provide quality solutions throughout Martinez, Grovetown, and surrounding areas. Call (706) 750-0200.

For more about Augusta click here.

Seasonal Storms Can Spell Trouble For Your Martinez Home

11/7/2019 (Permalink)

flooding in home after a storm Contact us round the clock at (706) 750-0200 to schedule an assessment and get the recovery going.

Seasonal Storms Challenge Martinez Homeowners with Flood Damage

Recent tropical storms making landfall from the Gulf are a clear reminder of the exposure to flooding these weather patterns bring to Martinez. High winds and torrential rains pounding down increase the likelihood that water enters your home from overland flooding, seepage from saturated ground, or exterior damage. You need help with everything from securing your property to water removal to structural drying to disinfection and deodorization. Our Institute of Inspection Cleaning and Restoration Certification (IICRC)-trained team can help.

Contamination Risk High with Flooding
When several inches of waterfall in a short period in Martinez, flood damage is often a consequence. Backups from your sewage waste pipes and overland flooding bring a host of contaminants into your home, including blood and fecal borne pathogens, chemicals, animal and industrial waste, and other debris. If floodwaters collect because of exterior damage, the rainwater flows across and down walls and floors, also pouring through building cavities before rising in your lower levels. The relatively clean rainwater picks up many residues on its journey inside your dwelling, adding to other hazardous substances.

Professional Containment and Lawful Disposal
When the SERVPRO team arrives, crew members begin tarping and boarding up exterior damage. Meanwhile, an experienced project manager evaluates the damage, including an assessment of whether the water needs containment and disposal following local hazardous waste regulations. Our technicians are familiar with efficient methods for capturing contaminated water using submersible pumps and extractors. We are current on the protocols for disposal, ensuring your job is handled as required by law.

The Three “Ds” -- Disinfection, Drying, and Deodorization
After through extraction of floodwaters, including detection and release of fluids hidden in building cavities, SERVPRO employees clean and disinfect affected spaces. EPA-registered products ensure appropriate kill rates and dwell times for the broad range of pathogens remaining after the evacuation of floodwaters. Moisture level data helps determine drying goals, and we monitor the reduction in absorbed water as air movers and heaters accelerate evaporation. Dehumidifiers capture water vapor for disposal. Our Odor Control Technicians (OCT) work through a broad range of strategies to remove any lingering odors, including the use of enzyme products and hydroxyl generators that neutralize rather than mask smells.

SERVPRO of Augusta is ready to partner with you when stormy skies turn into flooded spaces in your home. Contact us round the clock at (706) 750-0200 to schedule an assessment and get the recovery going.

For more about Martinez click here.

When Augusta Hospitals Experience a Water Loss Event

10/28/2019 (Permalink)

hallway of commercial building with SERVPRO equipment Did your commercial property experience a water loss incident? SERVPRO is always on call and has the equipment to restore your building quickly.

Large Loss Water Restoration for Sprawling Augusta Properties 

As a large loss provider to the Augusta area, we have many massive commercial structures that depend on us to address widespread water loss incidents. From smaller-scale situations that require minimal equipment usage to large losses, our SERVPRO professionals answer the call 24/7 to begin protecting your structure, its occupants, and the investment in contents within the building. This need is especially critical when medical facilities fall victim to water loss scenarios. 

There are numerous advantages to being part of a large loss service provider, and that covers every recovery aspect from content management to water removal for Augusta hospitals. We can immediately begin restoration of large facilities like this in our service region because we have the full support of the nearby branches of our brand to help fill in our ranks and inventory shortcomings when considerable loss incidents occur. Large loss teams benefit medical facilities in several specific ways. 

Drying and Extraction Equipment 

The primary advantage of our involvement with a Large Loss Response Team is the combined available inventories of all SERVPRO branches working on this single task. From providing hundreds of air movers and dehumidifiers to an equal volume of premier extraction tools, we can meet the demands of even substantial water loss incidents affecting multiple wings or floors of your area facility.

Full Restoration Technician Support 

Each component of the broader response team has accreditations with various restoration niches through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) This much more extensive roster of qualified professionals can address nearly any obstacle in the hospital or sizable public structure, from drying and extraction to coordinating the movement of patients or equipment when necessary.

Reduction in Overall Damage and Restoration Cost 

Because of our fast and sufficient response to the current damage, we can reduce the migration of water loss effects and protect your facility and its management from incurring higher restoration or later reconstruction costs. 

We know how dangerous and threatening disasters in a hospital can be for both patients and staff, so our SERVPRO of Augusta team is ready and able to help 24/7. If you want to make even large loss scenarios, “Like it never even happened.” give us a call today at (706) 750-0200.

More about Augusta.

Proof that SERVPRO is Exactly the Remediation Company in Augusta That You Are Looking For

10/25/2019 (Permalink)

man with buckets trying to contain water leaking When water damage happens to your home, it can feel overwhelming. Contact our friendly and knowledgeable team right away.

Why Should You Handle Your Remediation Process in Augusta Alone?

We are not a team of restoration professionals that can knowingly provide subpar services to Augusta home and business owners amid a crisis. Where many restoration services might gouge you in your time of need, or team wants to help you get your home back to preloss condition quickly. We showcase this in our talent acquisition and retention, as we have more than 150 years of combined experience in the restoration fields. We work to provide a ‘Level 10’ mentality that goes the extra mile for our customers, and that is why our team has acquired more than 1000 highly positive reviews about our service online.

Storm

While we might not be the only game in town when it comes to storm damage recovery in Augusta, we are a team that can offer a truly comprehensive experience beginning the moment that you reach out with our emergency line. We have fast responding technicians that can identify the threats to your property immediately and take the necessary precautions to best protect your home and its occupants from further damage. Our fast and thorough inspection of the storm damage can ensure that the right mitigation steps get taken quickly.

Because our team has become rounded off with a full-service contracting division, we can offer Augusta properties recovery solutions that exceed their expectations. Keeping restoration and build back all in-house reduces both cost and time to complete. This same dedicated team of professionals helped our customers and others throughout neighboring regions through the devastation that hurricanes Harvey, Florence, and Michael left behind.

Storms can quickly threaten Augusta homes with little warning, leaving many property owners contending with the devastation of flooding. Our technicians have accreditations through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in water restoration, structural drying, and even mold remediation to help address the hurdles that often accompany severe water loss incidents.

Mold

Lingering moisture after the storm events that can threaten the area, elevated relative humidity (RH) or inadequately dried water damage can lead to mold growth in Augusta homes. As detrimental as this situation can become, if discovered early enough, it does not have to reach the point of getting out of control. We have a full division of qualified IICRC-Certified Applied Microbial Remediation Technicians (AMRT) to help with practical approaches designed to preserve the damaged material beneath the colonies.

We have a full line of SERVPRO products that can help to address nearly all aspects of the presence of mold in your property. From deodorization to antimicrobial agents, we have potent botanical-based options that are safe on the environment, those exposed, and pets. These powerful products can eliminate spores on contact, reducing the concentration of these colony-forming microorganisms throughout your damaged Augusta home.

Mold damage to Augusta properties takes a toll on the homeowner and other occupants of the house, as it might get determined that the best solution is to vacate the property until the right remediation steps have completed to make the property safe for occupancy again. We understand that your family might become displaced by this disaster, so we work to deploy our HEPA filtering tools and media/soda blasting equipment to remove active colonization as promptly as we can.

Water

As much as we pride ourselves on having more than 150 years of combined experience in all niches of the restoration industry, perhaps an even more significant accomplishment is our more than 60 years of combined experience in the water restoration niches alone. With water recovery being an everyday staple to the work that we do for Augusta home and business owners, having an experienced team of professionals ready to mobilize quickly can save you time and money.

We do not cut corners when it comes to restoring the water damage in Augusta homes, and that starts with having advanced equipment and products that can help through every phase of recovery. With commercial drying equipment like our hundreds of air movers and dozens of desiccant dehumidifiers, we can quickly reduce humidity and moisture levels within a home to manageable parameters. The sooner we can get these levels under control, the less persistent damage a property endures, and the less likely secondary effects like mold growth could occur.

Being a respected name in restoration services begins with being there for Augusta homeowners when they need us the most. No disaster strikes at a convenient time, and that is why our production vehicles stay stocked with extractors, drying equipment, and cleaning products 24/7 so that we can mobilize quickly when a customer or insurance company calls our emergency line about a loss incident.

Fire

We know how traumatic fire loss situations can be for Augusta home and business owners, and that is why our SERVPRO team gets trained to address as many of the effects and cleaning procedures as possible on-site. Not only does this showcase our ability to manage losses that can occur, but it also limits the time that our customers have to wait for contents to get returned to their property following the completion of mitigation.

Successful on-site content cleaning for your Augusta home often involves the use of sophisticated equipment like our Esporta Wash System. This unit is a gentler automated cleaning machine that can remove sediment, debris, and contaminants from soft materials and textiles in a fire-damaged property. The portability of the machine allows us to address even widespread concerns without having to pack-out materials to our nearby facility.

We also have capable equipment for deodorization and solvents and detergents for cleaning residues and sediment left behind after fire losses. We have a full-service contracting division that can handle debris removal and controlled demolition during mitigation. Our removal of soot residue protects the affected material from the acidic composition of these carcinogens, and with tools like chemical sponges, we can make fire losses “Like it never even happened” for Augusta homes.

We know how quickly all disasters can leave your home looking far from ordinary. Our prompt response to every emergency can help. We have IICRC-certified technicians accredited in every niche of the restoration industry, and our SERVPRO of Augusta team is ready to help whenever you need it. Give us a call anytime at (706) 750-0200.

Click here to learn more about Augusta. 

Grovetown Homeowners Rely on SERVPRO for Water Damage Restoration

10/1/2019 (Permalink)

Air movers, hoses, and dehumidifiers in the lobby of a commercial building Big Water Loss or Small Water Loss--SERVPRO Has the Equipment for Recovery in Grovetown

Water Damaged Walls in Your Grovetown Home?  (CHANGED YOUR TITLE)

When your walls are wet, there is a clear warning sign of damage. Water cleanup services extract water quickly to reduce the risk of structural damage. Sheetrock absorbs and reacts to water in different ways, and it is essential to know what to do when your walls have been damaged by water.

Before starting the SERVPRO process of water cleanup in your Grovetown home, it might be useful to learn how drywall responds to water. When damage has occurred, water has wicked up into the cardboard backing, a cellulose (wood) product. The wall can continue to absorb water until the integrity of the structure is at risk. Typically, the damage is only cosmetic, and with drying the building material can be salvaged. If the sheetrock panels are crumbling or beyond salvaging, we can perform a "flood cut," a controlled demolition of the lower portion of the wall. This cut is done several inches above the water mark.

After cutting off all sources of water into the home that are creating the spillage, the water cleanup and drying process can begin. SERVPRO deploys advanced drying equipment and techniques no matter how big or small the size of your spill is. Of course, this may mean simply a mop and bucket. Water can get into the walls cavities for a variety of reasons, and knowing the source can mitigate damage to the unaffected areas of the structure.

Some common reasons for water damage in the walls include:

- Burst or leaky pipe

- Water intrusion from the roof

- Water incursion from the crawlspace

- Faulty appliance

- Broken HVAC unit

Each instance of water damage is different. SERVPRO IICRC Institute of Inspection, Cleaning and Restoration Certification technicians can use best practices to minimize the harm to your home, contents, and personal possessions.

The drying process requires patience and the strategic placement of dehumidifiers and industrial-grade air movers to remove the moisture remaining after our wet vacs and extractors have eliminated any pooling water. We monitor this service with moisture meters and infrared camera imagery to ensure that standard moisture content levels have been restored to the previously wet materials.

Avoid costly repairs to your walls, and contact SERVPRO of Augusta at (706) 750-0200 for quick and efficient water cleanup services. We’re Faster To Any Size Disaster.

Here is Grovetown

Electrical Fire Damage in Your Grovetown Home May Necessitate the Removal of Smoke Residues

9/30/2019 (Permalink)

A man holding wires on the phone, with frizzy hair and holes in his shirt. Don’t let smoke damage in your Grovetown home take over your life.

SERVPRO will be there for you and your Grovetown home fire damage.

Electrical faults are a leading cause of fires in homes. Electrical fires can happen because of faulty appliances and improper use of electrical outlets. Old wiring inside walls can also become worn or frayed, causing sparks and shorts that may ignite. To prevent such fires, ensure that a certified electrician does all the electrical work in your home.

If you experience fire damage in your Grovetown residence, hiring experts who can restore it to its pre-damaged condition is critical. A fire can ruin your belongings and also char the ceilings, walls, and floors. SERVPRO franchise professionals can assist you in performing fire damage cleanup. 

A fire might have only caused damage to a part of your home, but smoke may have traveled to all the rooms. After the smoke settles on the surface as residue, we usually refer it to as soot. Soot is a byproduct of incomplete combustion, and it can contain a combination of soils, metals, acids, dust, and chemicals, based on the substances that a fire has burned. 

Soot residues may comprise different types of acids because sulfides and chlorides mix with moisture to form acids or humidity in the air. Acidic soot residues can cause corrosion and discoloration if they remain on surfaces for a long time. Some types of soot and more challenging to remove than others. Our technicians can effectively clean different residues, including:

  • Wet smoke residues 
  • Fuel oil smoke residues
  • Dry smoke residues
  • Protein smoke residues

Our Fire & Smoke Damage Restoration Technicians (FSRTs) use different cleaning methods to eliminate different residues. It is easier to remove dry smoke residues than it is to remove dry smoke residues. Less aggressive cleaning procedures are adequate for removing dry smoke residues. Dry cleaning methods involve the use of specific counteractants specific to the kind of fire that occurred. Wet cleaning involves applying detergent solutions to fire-ruined textiles, and we may soak them first. We can clean the ceiling and lighting fixtures using low pressure steam cleaning. Our SERVPRO technicians also remove and dispose of all contaminated materials correctly. 

When a fire leaves soot in different parts of your home, SERVPRO of Augusta is the right restoration company to hire. We can make the damage look “Like it never happened.” Call us anytime at (706) 750-0200 for quick remediation. 

To learn more about Grovetown, click here.

We Offer Tips For Flood Damage Restoration In Augusta

9/10/2019 (Permalink)

Drying equipment sitting in a room after flood damage We can arrive swiftly with skilled technicians and use our advanced drying equipment to minimize the further damage.

Top Things to Know About Commercial Flood Damage in Augusta

For business owners, your property is one of your most substantial assets, and when it receives water damage, the professional and financial setback caused closure during cleanup can hurt the revenue flow and the reputation of your business.

The certified experts at SERVPRO put together a list of tips for Augusta property owners with commercial flood damage. Securing your building and saving as much of the contents as possible is a priority, and there are actions business owners can take to limit loss.

Regular Inspections Prevent Loss

It is a good idea to implement a property inspection program regularly. Seemingly small issues such as clogged gutters cause water to back up onto the roof and erosion causes damage. Drainage is another concern; make sure the grade around the building directs water away. 

Look for Leaks

The intense storms in this part of the state cause wind and hail damage that leave roofing vulnerable to leaks. Tell employees to report signs of water on ceilings or walls immediately, so repairs happen as fast as possible. 

Groundwater Requires Professional Handling

You do not know what is in flood damage and until SERVPRO professionally tests it, humans should avoid contact. When their technicians mitigate this type of water damage, they set up staging areas, containment and wear protective clothing to stop cross-contamination during flood water removal and cleanup.

Actions to Halt Further Water Damage

SERVPRO technicians use their moisture detection equipment to trace the migration path of the water. They determine the extent of water wicked into sheetrock and how much requires removal. This action also assists in the creation of weep holes and other drainage methods to expel water and allow greater airflow during drying. 

SERVPRO Has Access to Advanced Equipment

To get the business cleaned and prepped for any needed repairs, a thorough extraction of water must occur. The wet/dry vacuum used by the cleaning crew may be great for small spills, but groundwater removal requires industrial-grade power and equipment such as submersible pumps or portable pumps. These work far more efficiently to remove the water thoroughly and in doing so, lessens the drying time needed. 

Mold May Set Up Home in Your Business

In as fast as 24-hours, and once established, mold colonies spread quickly anywhere there is an excess of moisture and something to consume such as sheetrock. SERVPRO technicians use preventative measures to inhibit mold growth as well as the application of antimicrobial sealers to areas of the home after remediation of mold to ensure no regrowth occurs.

SERVPRO of Augusta at (706) 750-0200 handles any size commercial flood damage wholly and quickly so your company does not remain closed long, and you can get back to the business of being in business.

See more about Augusta.

We Discuss Tips For Making The Water Damage Restoration Process Easier In Your Augusta Home

9/5/2019 (Permalink)

Flooded Floor In Kitchen From Water Leak We’re Faster to Any Size Disaster.

Tips For Making Your Augusta Water Damage Restoration Go More Smoothly

Water damage is a situation that most property owners can expect to deal with at some point. The scale of the loss may range from a small amount of water on a bathroom floor to a whole house flood. Due to the nature of water to migrate into hard-to-reach areas, it is smart to engage professional restoration services.

There are some actions homeowners can take to lessen the stress during water damage mitigation of your Augusta home. Before help arrives on-site, limit loss to essential papers and books by removing them to a clean, dry area either in another part of the house or outside the property to a safe place.

Give your carpet a chance
If the carpet receives damage from water, it often has the potential for restoration if you act quickly. Stain from furniture leeches into wet carpeting and leaves a permanent stain. Raising furniture on blocks or removal outside the worksite area inhibits the chance of stains. This allows the water extraction process to go even faster when SERVPRO technicians arrive.

Watch out for electrical hazards
If the water loss occurred in an upstairs area and light fixtures have water in them or around electrical outlets, avoid turning on any lights or using appliances in the vicinity. If there are any signs devices are compromised with water, wait until the technicians arrive. SERVPRO team members know how to work safely in these situations.

Hardwood flooring may not be a loss
On a case by case basis, the SERVPRO technicians clean and restore hardwood flooring affected by water. Since wood swells after exposure to water, the flooring may look buckled or warped. The restoration process involves using specialized drying methods such as drying mats and equipment to remove moisture from the wood, reduce swelling, and lessen any visible distortion. Before technicians arrive, using rags or mops to pick up as much water as possible assists with turning around the destruction to the floor.

SERVPRO of Augusta handles water damage of any scale. Just call us at (706) 750-0200, and our emergency response team arrives within an hour because We’re Faster to Any Size Disaster.

For more about Augusta click here.

Call For Local Augusta Flood Damage Remediation Services

8/31/2019 (Permalink)

Three pieces of SERVPRO equipment on the floor in a living room SERVPRO wants to be there to take away your worries when it comes to your Augusta water damage.

Our technicians have the passion and training to assist your Augusta water damage.

There are many situations which can cause flood damage to your home. Severe storms, snowmelt, and overflowing rivers are just a few of the things that can cause flood damage to any given home. However, due to your unique geographic position, your home is far more likely to experience flood damage from a severe storm or an overflowing river. 

A severe storm swept into the city of Augusta and caused flood damage to many homes, including yours. The weak spot of your roof allowed rainwater to drip and pool in your attic. Sometimes water damage inside of an attic can go unnoticed for some time. However, in the case of your home, the floodwaters left a very noticeable water stain on the ceiling of your office. While the stain may be unpleasant to look at, it certainly helped you find the damage right away, which allowed you to reach out for help just as quickly. 

When you contact SERVPRO, we immediately begin to assemble a team of our expertly trained water damage restoration technicians (WRT) to send to your home. We specialize in water damage remediation and work around your schedule. Whenever you need us, day or night, weekend or day, we can send technicians to your location. Our techs come to you equipped with advanced technology to fight the damage inside of your home effectively and swiftly. Our entire goal revolves around restoring your home, "Like it never even happened." 

Upon arriving, our SERVPRO technicians can get to work straight away. We can remove any insulation that has been soaked through and then throw it away for you, so you do not have to be exposed to the material. After, we can set up a drying environment inside of your attic, using devices designed to encourage evaporation. Some devices our technicians may use to remove any standing water and dry out your attic include...

-Heaters

-Dehumidifiers 

-Wet/Dry Vacuums

-Extractors 

-Ventilation Fans

-Air Movers

Using these devices in conjunction allows for an environment that reduces excess moisture quickly. In some cases, it only takes a few days to finish the job. Once finished, and after we have used an antifungal agent to minimize the chances of mold, we can help you contact a contractor who can install new insulation. 

If you need urgent flood damage restoration services, do not wait. Get in touch with SERVPRO of Augusta by calling (706) 750-0200. No matter the time or day, we are open and ready to take your call. 

If you would like to know more about Augusta, click here.

Secrets To Fixing Flood Damage Fast For Your Martinez Business

8/14/2019 (Permalink)

Flood damage ruining your Martinez business? Call SERVPRO today for remediation assistance.

Commercial Flood Damage Martinez – Burst Water Main Floods Local Business

The last thing our client expected was a flood from a burst water main. With water shooting several feet into the air, the street quickly flooded, and water poured in the front door of our client's commercial business office. Fortunately, the staff had a few minutes warning and were able to shut down and disconnect computers as well as move emergency power supplies onto desks and filing cabinets. The employees also removed as many office files as possible before the water came in the door!

SERVPRO responded immediately to this commercial flood damage event in Martinez. Our teams understand how important it is for commercial businesses to regain operational status after an event like this one. Receiving customers, processing orders, and customer support can come to a standstill while the office is out of commission.

We quickly assessed the situation and brought in equipment to vacuum up the water and dehumidifiers to remove moisture. All of the desks were raised and placed on blocks. The chairs were moved to a dry area along with any other easily moved items. Since this was water from a water main, there was a limited amount of contamination. The dehumidifiers ran for several days along with the air conditioning which dried the carpeting completely. There was no damage to the underlying floor, which was concrete.

While the office was clearly out of commission for several days, employees pitched in, contacting customers to provide information about the service situation. SERVPRO provided updates to the client regarding the cleaning process and helped the customer understand how long the office would take to be restored. We also provided the appropriate documentation needed to submit insurance claims for the flooding.

The client acted quickly and reduced the impact of the flooding significantly. However, with flooding, there is a danger of short circuits and electrocution. Always verify that it is safe to enter a flooded room. Disconnect the electrical system first. The professionals at SERVPRO take all of the required safety precautions to protect the client, their products, and inventory.

Call SERVPRO of Augusta at (706) 750-0200 for 24/7 service. We serve Grovetown and surrounding areas. We help commercial clients recover from flood damage. We're Faster To Any Size Disaster.

Click here to see more about Martinez.

Professional Residential Water Cleanup And Restoration For Grovetown Homeowners

8/9/2019 (Permalink)

We know how important the structure of your home is after water damage, but we also know how important your Grovetown belongings and furniture are.

SERVPRO can be there every step of the way for your water damage in Grovetown.

While a strong, Summer storm can result in a large amount of rain falling on our community, most Grovetown residents have to deal with water intrusions from far more mundane sources like a cracked inlet pipe or a split hose leading into a clothes washer.

When the intrusion source is from inside the home like these examples, Grovetown water cleanup is a little less complicated. Here, there are no contaminants such as from an outside flood, so SERVPRO specialists do not have to spend time and effort on eliminating a potential health risk before starting to remove water in the home.

After team members use pumps and other water extraction devices, cleanup begins. Since water renders paper into a soggy mess in less than an hour, they dispose of all papers, magazines, and even photographs that were affected by the water. If the owner wants a particular photo or document preserved, team members can keep it out of the trash, but restoring it requires a specialist trained with that skill.

Wood can be almost as vulnerable as paper. A maple or cherry wood dining set is pretty sturdy, but if left in water overnight or longer, the varnish or other finishes on the feet and legs begin to soften and dissolve. That leaves the exposed wood vulnerable to splitting and cracking. To prevent or at least ameliorate the effects, SERVPRO specialists carefully draw water out of the affected table and chairs using a dehumidifier.

Once the wood is back to its original condition, specialists carefully remove the finish. They can sand down cracked or split areas and use a filler to smooth the appearance and then cover everything with new varnish or another veneer. If the piece is old enough to be an antique, the homeowner’s insurance company may prefer using a professional restorer, so the team leader checks on that possibility before performing any work.

At SERVPRO of Augusta, we are proud to serve not only our local community but also that of Martinez and the surrounding areas. For a quick response to all of your water and other restoration needs, call us today at (706) 750-0200, 24/7. We are here for you. 

To learn more about Grovetown, click here.

Sustained Summer Storms Mean Augusta Flood Damage

7/29/2019 (Permalink)

SERVPRO will always be eager to help you through your Augusta flood damage.

We are always a phone call away for your flood damage in Augusta.

Augusta is frequently in the path of extreme weather systems. Dumping voluminous amounts of rain and generating wind speeds of nearly 80 miles per hour, storms seen already this summer have set the stage for residents to be watchful and wary when the weather changes. If your home suffers significant harm and water invades, lose no time in calling on professional flooding mitigation and remediation services.

Flood damage in Augusta during the hot months can be overwhelming. Our team of Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians prepare for the flooding season and are eager to help you overcome a disastrous situation. Because of our rigorous training, experience, and inventory of state-of-the-art flood mitigation and remediation equipment, we are uniquely qualified to come to your aid.

Expect our crew to arrive as soon as possible with an experienced project manager or crew chief leading the way. A swift and accurate assessment of the damage follows, resulting in a comprehensive and personalized restoration plan. The SERVPRO service vehicles waiting outside have a full complement of water removal and structural drying equipment onboard, along with power generators, cleaning and disinfecting products, and a range of moisture detection tools. We also have materials to secure your property if storm damage affected the exterior’s structural integrity.

Our SERVPRO technicians get to work, ticking off the task on the plan. Pumps and extractors evacuate the floodwater, by definition Category 3 and dangerously contaminated. We follow local rules for containment and disposal of the fluids removed. Thermal scanning leads us to any hidden caches of floodwater, which we access for removal with controlled demolition methods like flood cuts or weep holes. Thorough cleaning and disinfection of affected surfaces with EPA-registered formulations complete next.

Moisture readings provide the data needed to determine drying goals. Heated air movement facilitated by positioning drying equipment appropriately helps drive water from wet structural components into the air as vapor. Evaporative and desiccant dehumidifiers each have their place in condensing or absorbing the vapor for lawful disposal. After meeting drying goals, SERVPRO can help with repairs and rebuilding, offering wrap-around restoration.

Call SERVPRO of Augusta at (706) 750-0200 after the storm passes. We’re Faster To Any Size Disaster, and pledge to return your home to pre-flooding condition quickly and professionally.

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Our Technicians Discuss What You Need To Do During A Fire In Your Augusta Home

7/15/2019 (Permalink)

Whenever you need assistance with the fire damage inside your home, never wait.

What You Should Do During A Fire Damage Emergency In Your Augusta Home

It's an unpleasant experience for any homeowner when a blaze causes fire damage to their property. It's essential to have a fire extinguisher in your home, which is not expired, just in case an emergency should happen. Using a fire extinguisher can help limit how much damage happens inside of your home until the firefighters arrive at the scene of the blaze.

Fortunately, the fire damage in your Augusta home was not catastrophic. An electrical surge in your living room caused the outlet, which your window air conditioner was plugged into, to catch on fire. Thankfully for your quick and calm reaction, the fire did not have much time to grow past the contained area of where the outlet was located.

Even if the fire damage inside of your home is minimal, and contained to just a surface or two, it is wise to call for professional help. Here at SERVPRO, we take every job seriously, large or small, and always rush to arrive at the job site. Our fire damage restoration technicians (FDRT) can get to your home within a couple of hours of your initial call, equipped with advanced technological equipment to fight the fire damage.

In order to combat the fire damage inside of your home, our SERVPRO FDRT can use a variety of techniques and devices to remove odors, surface char, excess water, and soot, such as:

    •    C02 blasters or sodium bicarbonate blasters

    •    House-formulated cleaning solutions

    •    Handheld HEPA vacuums or Air Scrubbers with HEPA filters

    •    Wet/Dry Vacuums

Here at SERVPRO, we firmly believe in removing as much evidence of the fire as possible so that you can return to your home in its pre-fire state. Remember, the best method of minimizing damage inside of your home during an emergency is to remain calm and call for help as soon as possible.

Whenever you need assistance with the fire damage inside your home, never wait. Get in touch with SERVPRO of Augusta by calling (706) 750-0200. We're open 24/7 and ready to help.

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Augusta Water Woes? SERVPRO Takes Away Spills and Stains

7/2/2019 (Permalink)

Water Removal and Drying for Augusta Homes and Businesses--SERVPRO Has the Techs and the Equipment

How Fast Response Helps after Water Damage in Your Augusta Home

Whether there is a leaking roof or a burst plumbing line that releases water into unwanted areas of your home, a quick reaction is an essential strategy to help fix the resultant water damage. There are many dynamics in a water loss incident, so fast response can mean different things, not just the extraction of water. Working with a professional restoration company avails the resources necessary to expedite every aspect of the restoration process.
 
One of the problems likely to occur after water damage in your Augusta home is microbial growth. If left to proliferate, mold and other microbes can cause severe damages that are more challenging to deal with than the initial water spill. Removing any standing water and excess moisture from the structure fast helps prevent such problems. Speed is essential because mold colonies can start developing within 24 – 48 hours after the spill. Our SERVPRO technicians bring a wide array of equipment in our green trucks to the loss site to help expedite the process, including:
 
     Wet Vacs
 
     LGR dehumidifiers
 
     Centrifugal air movers
 
     Structural Cavity Venting systems
 
Stains affecting carpets, upholstery, and fabric items such as drapes often happen after water damage incidents. A speedy response can help either prevent stains or help ease the removal process. Relocating any objects such as area rugs, furniture, and other possessions lying on carpets immediately, can help prevent the formation of stains. UFT, Upholstery & Fabric Cleaning Technician certification helps our SERVPRO team utilize the best stain removal strategies, including performing spot cleaning when the affected items are still wet.
 
Another problem likely to affect your property after a water spill is the development of bad odors. The odors can develop whether it is a clean water loss or otherwise, especially if the water is left to stagnate for long. Apart from extraction, our SERVPRO technicians also take other steps such as dehumidification to remove any traces of excess moisture preventing bad odors. But, if they persist, we can apply both mechanical and chemical processes for their elimination.
 
To respond fast enough to water spills, call SERVPRO of Augusta to help. You can reach us any time at (706) 750-0200. We’re Faster To Any Size Disaster.

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We Can Handle Any Flood Damage Obstacles In Your Augusta Shop

6/18/2019 (Permalink)

To deal with any challenges of flood damage in a shop effectively, call SERVPRO of Augusta to assist.

Common Challenges Of Commercial Flood Damage In Augusta Shops

A flooding episode of any kind can have severe ramifications on your shop or any other business that you operate in Augusta. In case it is a major incident affecting extensive areas, you can expect additional challenges since restoration requires coordination of different services, including emergency services. You may want to start restoration immediately the water in the driveways, and other open spaces recede. However, there are likely challenges you might face, which is why consulting a professional immediately, you realize your business premises is flooded, helps.

When the incident causing commercial flood damage in Augusta shops affects many other properties in the same community, it adds an unwanted aspect of competition for resources since everyone is looking for save their assets. It can be challenging to get access to industrial grade equipment to extract water and dry the excess moisture from the structure. Our SERVPRO teams are fully prepared to deal with major incidents, which is why we stockpile a variety of equipment necessary for restoration. Our storm trucks are also ready to deploy to any location at any time.

Floodwaters tend to soil everything in their path once they gain access inside a building. In a shop where most of the items are consumables, such exposure leads to a total loss. Luckily, having an active insurance policy covers the losses suffered. The challenge many people face is in filling the paperwork for contents claim insurance. Our SERVPRO technicians help ease the burden by coordinating with the insurance adjuster throughout the restoration process. Our electronic CCIS, Content Claim Inventory Service, also eliminates the difficult task of filling regular paperwork and makes it easy to categorize contents by damage extent.

Restoring your shop to preloss state from a functional, as well as aesthetic perspective, is essential. You may not realize it by many long-term customers not only expect to find the products they regularly use at your shop, but the layout also becomes part of their shopping experience. Our SERVPRO crews help ensure you do not lose any crucial aspects of the layout by taking several photos before any teardown.

To deal with any challenges of flood damage in a shop effectively, call SERVPRO of Augusta to assist. You can reach us at (706) 750-0200 any time. We’re Faster to Any Size Disaster.

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Augusta Homeowners Clammer for SERVPRO to Rescue Their Flood-Damaged Properties!

6/12/2019 (Permalink)

SERVPRO Provides Advanced Equipment for Flood Water Removal in Augusta Homes and Businesses

SERVPRO Handles Heavy Flood Damage in Augusta Homes

When flood damage occurs in a home, the faster the removal of the water, the less the potential for loss. It is suggested that immediate professional cleanup can mitigate the damages exponentially.

Our SERVPRO location handled flood damage to an Augusta home after a heavy rain that encompassed much of the first floor. Groundwater entering a home is a category 3 or black water event and carries a rating as a biohazard for cleanup. Contaminated water can contain chemicals, pesticides, debris, vegetation, pathogens, and fecal matter.

The homeowner advised our emergency response team before arrival on site that the electricity was off in the home, so we brought our generators to power our equipment for the mitigation. There was little standing water left on the property, but the carpeting in all rooms retained water and were too heavy to move without extraction to lighten them. These contaminated porous floor coverings were not salvageable, and we discarded them. We also removed other affected contents in the home that were not restorable due to exposure to black water.

Once we removed the water from the flooring, we measured how far up into the sheetrock the moisture wicked and we cut about six inches above the waterline using a controlled demolition technique known as "flood cuts." This action allowed a more substantial amount of airflow into the wall cavity, so complete drying occurred more rapidly.

Mold is a significant concern after damage from flooding in a home. One of the ways we inhibit mold growth is to set a drying goal for the water loss areas between 40% to 50% humidity. Thus, the moisture content in the air does not support spore growth. When our technicians set up air movers in the home, we use the force of the air movers to pull any remaining moisture to the surface where it is then captured and ported away with dehumidifiers.

Once our detection equipment confirmed the attainment of drying goals, SERVPRO technicians cleaned, disinfected, and performed the necessary odor control procedures to get the property prepped for rebuilding. We then gave the homeowner and adjuster a record of the actions taken and a list of repairs and restorations needed to return the home to its preloss condition. Because our SERVPRO company offers full-service restoration and rebuilding with many contracting licenses, we can provide a seamless transition from water removal to a scenario "Like it never even happened."

We know flood damage is a stressful situation for any homeowner. Contact SERVPRO of Augusta at (706) 750-0200, and we can mitigate the loss and make your home whole again.

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Call Us Right After A Fire Has Occurred In Your Augusta Home

6/4/2019 (Permalink)

Give our experienced team a call anytime that you need us at (706) 750-0200.

Debris Removal Solutions For Your Fire-Damaged Augusta Home

Immediately following the extinguishment of a fire in your Augusta home, once first responders have deemed the property safe enough to re-enter, homeowners are often unclear as to what their next step should be. With so much work to get done to bring your house back to its original condition, it can be damaging to avoid getting mitigation and recovery started immediately. Even still, homeowners often choose to reach out to their insurance provider instead of our restoration specialists first, and there are a few reasons why that might be a mistake.

After extinguishment, many effects exist that must get cleaned up, and fire removal services for your Augusta home is not something that your insurance company can give you. Debris removal is a critical component to recovery after a fire loss incident, and this begins with a thorough inspection of the home to determine what elements and construction materials can stay installed and which must get removed and replaced by our competent professionals.

Our SERVPRO technicians have extensive experience in spot testing materials like drywall and wood to determine the extent of their damage and to determine if restorative actions are possible. This assessment, even the structural testing, and evaluation are all components of detailed documentation and evidence that your insurance provider expects before they can begin the process of filing a damage claim for your household.

The professionals that we dispatch to your fire-damaged home arrive with the expertise and the equipment to begin controlled demolition quickly. By pinpointing specific portions of materials and areas of your house to get repaired rather than rebuilding much larger surface areas, we can save our customers time and money on the reconstruction that follows from our experienced contractors.

We know that there are many obstacles after a fire loss incident, but you can count on our SERVPRO of Augusta specialists to help you through every phase of recovery and restoration. Give our experienced team a call anytime that you need us at (706) 750-0200.

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Hey Augusta! Need Some Mold Removal--Done Right? Call SERVPRO!

5/22/2019 (Permalink)

Moldy Bathroom in Augusta? Why Not Call a Premier Company for Remediation? SERVPRO

SERVPRO Mold Remediation Cleans and Restores the Bathroom Ceiling in No Time for Augusta Homes

The need for mold remediation is common because colonies can occur anywhere there are three essential elements: moisture, optimum temperatures for growth, and food. A source of nutrients can consist of building materials, wood, and items such as books or papers are commonly affected. Organic compounds containing cellulose are readily available to mold spores.

We were called to perform mold remediation on a home in Augusta that had a broken exhaust fan and each long, hot shower taken in the home resulted in warm, moist air trapped in the attic area. Not realizing the mold was coming from a mechanical issue, the homeowner had sprayed the few mold spots he had seen on the ceiling with bleach, and when they disappeared, he assumed the problem was handled, until he started smelling a musty odor.

Why call SERVPRO? Our Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technicians are specially trained in the restorative trade to bring a property back to preloss condition and minimize replacement costs to property and contents whenever possible.

Our applied microbial remediation technicians (AMRT) inspected the bathroom ceiling and found the issue was a broken exhaust fan. Mold colonies were actively growing in the area. The bathroom was contained by placing plastic over the doorway and vents. We also shut off the HVAC to stop any further spread of mold spores during the cleanup.

The technicians gently abraded the mold colonies with scrapers and used a small handheld vacuum with a HEPA filter to minimize the chance of cross-contamination. After the mold colony damage was removed, disinfected and deodorized, SERVPRO techs vacuumed and fogged the ductwork with an antifungal agent to exterminate dormant mold spores that could activate and grow if exposed to moisture. Once our cleanup was completed, the homeowner was advised of the suggested repair needed to the exhaust fan so the cycle would never repeat itself.

SERVPRO of Augusta is proud to serve our local community with mold remediation services. We are available 24/7 when you need us at (706) 750-0200.

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A Leaking Shower Can Spell Major Water Damage Issues For Your Augusta Home

5/15/2019 (Permalink)

Our local emergency response team is available when you need us 24/7 at (706) 750-0200 to make your water loss “Like it never even happened.”

Water Damage From Leaking Shower Riser In Augusta Home

The two rooms in the residential properties that report the most water damage are the kitchen and bathroom. These are the areas of the property where appliances and activities that use water occur most. When a water loss event happens, it is imperative that professional mitigation begins as quickly as possible.

SERVPRO responded to a call from an Augusta homeowner that had water coming through a ceiling from the bathroom above into the kitchen below whenever the anyone in the home took a shower for the past day. Our technicians immediately began scoping the area to determine where the water had migrated. The kitchen was unaffected by the water and only needed surface cleaning. We quickly located the source of the leak was from a shower riser, the long pipe that reaches up to the showerhead. When the shower was in use, the water ran down the pipe and was coming through the floor joists and dripping through the ceiling of the first floor.

Our moisture detection equipment showed moisture retention in the floor joists between the first and second floor. We used portable pumps to extract as much moisture as possible from the floor and then drilled weep holes in the ceiling to let airflow within the floor joists thoroughly dry the affected areas.

Because our technicians possess certifications in the science of Applied Structural Drying, they know how to strategically set up a room for the quickest and most complete removal of excess moisture. Air movers were positioned both below to dry the ceiling and in the bathroom to direct air within the floor joists in the area of the leak. This setup enabled for complete removal of the collected moisture and inhibited the potential for mold.

SERVPRO of Augusta proudly serves the local area mitigating water damage and restoring homes to their preloss condition. Our local emergency response team is available when you need us 24/7 at (706) 750-0200 to make your water loss “Like it never even happened.”

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After A Flood In Your Augusta Home Call Our Crew For Help!

5/2/2019 (Permalink)

Regardless if you have recent or older damage from flooding, call us today at (706) 750-0200 to schedule a visit.

Remediating Flood Damage To Augusta Homes

Augusta is one of the most desirable and beautiful cities in the South. That location also leaves it vulnerable to flooding from hurricanes and other severe storms that strike our part of the state.

The first step in dealing with Augusta flood damage is to remove it immediately. SERVPRO response teams carry commercial grade pumps in every service vehicle so they can begin operation within minutes after arriving in the home. If the storm took down nearby power lines, we could also bring in a generator for continuous electric support.

Our teams can clear most homes in a day or two and then switch to smaller extraction devices to draw water out of carpets and the wood floors common to our area. Since floodwater contains outside soil and other contaminants, we cannot guarantee 100% success with cleaning efforts. Instead, technicians dispose of the carpets and carpet pads after extracting the water to make removal easier.

To preserve wood floors, SERVPRO technicians use a mild cleaning agent with an anti-bacterial chemical to eliminate the health threat while removing the contaminants. Next, they install exhaust fans to draw out the inside, damp air. That increases the rate of natural evaporation which helps dry the floorboards while reducing the risk of swelling, cracking, or splitting.

As they restore the floors, other team members remove the furniture for cleaning. They place everything up on pallets and blocks to allow water to drain. Technicians then place fans around the furniture and other affected items to increase air circulation and speed up the drying process. After increasing the airflow, they wipe down surfaces with a mild, anti-bacterial cleaner to remove contaminants that can penetrate veneer and paint to harm the wood underneath.

If the water rose high enough to affect upholstered items or curtains and drapes, they have more cleaning options. Technicians use cleaners and pump-up spray bottles to generate a foam which effectively cleans surfaces without further soaking property. For smaller water spots on covered sofas and chairs, team members can also use injectors to force cleaning agents directly into the fabric.

At SERVPRO of Augusta, our goal is to return each home to the same, beautiful condition owners enjoyed before the flood. Regardless if you have recent or older damage from flooding, call us today at (706) 750-0200 to schedule a visit. We are here for you.

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When You Plug Fire Damage Into Your Augusta Home

4/29/2019 (Permalink)

Improper uses of extension cords are a common source of fires.

Augusta Fire Damage from Destructive Electrical Fire Gets Fast Mitigation

When it comes to everyday items causing fire damage, extension cords are in the top ten. The U.S. Consumer Product Safety Commission (CPSC) estimates over 3,300 residential fires per year. When you have a fire in your home, it needs to be addressed quickly to minimize loss.

Fire damage in an Augusta home was caused by misuse of an extension cord. The homeowner was running a television, air conditioner, dehumidifier and toaster oven on a couple of strung-together extension cords. The ungrounded outlet in the wall got overheated and caught fire which was extinguished quickly but there was a large amount of damage to deal with when our technicians arrived, and the electricity was off.

Our technicians arrived on the scene soon after the initial call and brought our portable generators to run our equipment. The room where the fire occurred was quickly contained to stop any further spread of soot or odors. The damaged drywall was removed using controlled demolition techniques. Items in the room were inspected and removed if they were too damaged for restoration. Residual water from extinguishing the fire was quickly extracted. So the property could be dried, cleaned and disinfected.

Lingering fire odors remained in the room, so air scrubbers were used followed by the application of thermal fogging to neutralize odor-causing particulates completely. Once the remediation from the fire was completed, suggestions were made by our technicians for the completion of the restoration with the replacement of the damaged structural components. Our building services division was able to rebuild the damaged wall for the homeowner and install new grounded outlets to avoid a repeat of this scenario.

SERVPRO of Augusta is available to mitigate fire damage to your property 24-hours a day at (706) 750-0200. Our certified technicians have the equipment and expertise to handle any amount of damage and "We’re Faster To Any Size Disaster."

Augusta was first settled in 1736.  Read more here.

Our Experts Provide Fast Water Removal Services In Augusta

4/18/2019 (Permalink)

An ignored water leak can result in a demolition in your business. We have the equipment, expertise and experience to handle your restoration needs.

Call on the Professionals for Fast Water Removal in Your Augusta Business

Water loss is devastating, capable of ruining structural components and contents in an affected Augusta business. A rapid recovery from disaster is the key to retaining the clients and customers who depend on your goods and services. Unlike other business challenges where a slow and steady approach is the best course, water demands immediate mitigation. Our technicians are well-trained and equipped to assess, plan, and put into action a recovery strategy within hours of your first call.

Speed and skill are both needed for water removal from your Augusta business. Our team arrives fast and quickly evaluates the situation. We determine the source of the water inflow if in question, making sure supply lines are shut down or other emergency measures put in place. Then our IICRC-trained crews swing into action to evacuate the water and dry out the structure.

SERVPRO service vehicles stock the pumps and extractors needed for rapid water removal. If electricity is temporarily unavailable gas motors and truck-mounted and powered equipment prevents delays. We are experienced in managing massive water losses, scaling our response to your particular scenario.

Assessing for water contamination is part of our job, and we know how to handle all categories of water from clean, to gray, to black safely and according to local regulations. SERVPRO crews don personal protective equipment (PPE) if indicated and contain gray and black water for appropriate disposal. To ensure we remove water that migrated into cavities and recesses, we use thermal scanning devices and moisture metering tools to locate hidden pooling.

Flood cuts allow access to areas behind walls. We use them to release trapped water and to permit effective structural drying. Once we remove all standing water, SERVPRO crews determine drying goals based on moisture measurements. High-efficiency air movers, heaters, and dehumidifiers create an environment that forces moisture out of structural components and into the air as vapor. The vapor is captured by evaporative or absorbent technology for permanent removal from your commercial building.

Trust SERVPRO of Augusta to offer fast and professional water removal services for your business. Call us day or night at (706) 868-5441 so we can devise a plan that makes a disaster “Like it never even happened.”

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Call Our Crew If You Discover A Mold Infestation In Your Augusta Home

4/13/2019 (Permalink)

To make mold damage “Like it never even happened” in your home, give our SERVPRO of Augusta mold remediation specialists a call today.

Is DIY Mold Removal Enough For Your Augusta Home?

While every Augusta homeowner does not want to take part in activities that throw away their hard-earned money, some disasters that impact your home require trained professionals with specialized equipment to restore and recover thoroughly. Mold growth might seem like something that you can handle on your own with a little bit of internet research, but in truth, much of these methods get designed to only target specific types of mold and rarely have the penetrative power to remove an active colony completely.

Many  homeowners in Augusta mistakenly believe that DIY mold removal is as effective as mold remediation. Our SERVPRO team cannot offer “mold removal” as this term is misleading to our customers. Mold spores exist naturally throughout every environment that we encounter throughout the day, making it impossible to remove the presence of mold from your property entirely. Moreover, to attempt to do this is unnecessary.

Mold remediation is a process that isolates active colonization within your property and prevents it from spreading further. Experienced SERVPRO technicians work to remove this spreading organism that has seated into organic materials and surfaces through penetrative methods like soda blasting, sanding, and antimicrobial solutions. If these methods are ineffective, we can also choose to remove the affected material and reconstruct the area.

Another way that mold remediation can differ from DIY mold removal is with disinfection and deodorization of exposed areas and materials. Colonies emit a musty odor as the organism spreads and grows. This odor can penetrate materials, fabrics, furniture, and other contents of your home. Removing this harsh scent entirely requires advanced equipment like our thermal foggers. These machines can release a dense chemical compound that breaks up odor molecules, leaving no discernible scent behind.

While you might wonder if mold remediation is worth it, consider the dangers and risks that you allow for inadequate colony removal. To make mold damage “Like it never even happened” in your home, give our SERVPRO of Augusta mold remediation specialists a call today at (706) 750-0200.

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Call Our Experts 24/7 If Your Augusta Home Experiences A Flood

2/20/2019 (Permalink)

Call (706) 868-5441 for a fast assessment and professional flood remediation.

What To Expect From Professional Flood Damage Restoration Services In Augusta

When your Augusta home experiences flooding, it is a traumatic time for you and your family. The damage increases with every hour the water remains, but managing the problem is beyond the tools and skills possessed by the average homeowner. Our company considers the water removal and structural drying services necessary after a flooding event to be one of the pillars of our mission. Let us help at this difficult time.

Flood damage in Augusta can connect to a severe weather event, a municipal utility breach, or household plumbing or appliance malfunctions. Regardless of how the flooding happened, it must be removed, contained, and discarded fast to stop progressive damage to the structure and contents, and also prevent secondary issues such as mold growth. We have the trained technicians to implement any professional plan to get the food remediation project up and running to completion.

SERVPRO often recommends a contents pack-out in a flooding scenario. Our team uses a detailed Contents Claim Inventory Service (CCIS) to inventory and track your items, including meticulous lists, digital photos, and barcoding. Removing furnishings and personal property permits us to evaluate their condition and effectuate cleaning and drying procedures at our production facility. We also document restoration expense and decisions to discard items to help with the insurance claims process.

A pack-out allows SERVPRO technicians at your home to attend to rapid water removal and structural drying with more ease and space. Our service vehicles are stocked with pumps and water extractors, essential to rid the flooded spaces of standing water. We use thermal scanning devices and moisture meters to find hidden water and establish baselines for drying goals. Technicians operate the machinery after an evaluation of the water category, containing contaminated fluid for appropriate disposal according to local regulation.

Once the majority of the water is evacuated SERVPRO establishes a perimeter of air movers, heaters, and dehumidifiers to dry out the flood-damaged space. If needed to gain access to saturated cavities we might elect to make flood cuts, ensuring a flow of dry, heated air to draw out the moisture in every area affected. The water in the structural components becomes water vapor in the drier air, ready for capture by evaporative or desiccant dehumidifiers.

SERVPRO of Augusta stands beside you after a flood, ready to return your home to preloss condition. Call (706) 868-5441 for a fast assessment and professional flood remediation.

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You Can Put Your Faith In Our Crew To Restore Your Augusta Home After A Fire

2/12/2019 (Permalink)

At SERVPRO of Augusta, our goal is to return each home to its original, pre-fire condition.

Cleaning And Restoring Fire Damage In Augusta

Augusta homeowners enjoy the spectacle of The Masters and other golf tournaments every year. No matter how many times they can meet past winners and smile at the whole thing, certain events like a house fire can take it all away in minutes. Fortunately, most physical damage from fires in the home is usually limited to one or two rooms with the majority of the restoration directed at cleaning.

SERVPRO restoration teams use four methods designed to clean and remove fire damage residues from Augusta homes, loosening them and other soils from affected surfaces. Chemical, Lubrication and Mechanical actions, along with Suspension can take care of all but the worst residue problems.

Technicians use chemical agents to alter the residue. In most cases, a team member uses a liquid or powder cleaner that breaks down the residue layers, making them easier to remove using cloths, sponges, or brushes when needed. Agents for this type of action include shampoos for carpeting and bleach solutions that work on fabrics like clothing, drapes, and upholstery.

For hard surfaces, SERVPRO specialists use specialized detergents to lubricate them. This action makes the surfaces slippery, so that additional removal actions cause the residue and other soils to break away and become absorbed by, or “slide” in the detergent solution. The reaction is also called emulsification.

For thicker layers or to simply prepare surfaces for chemical and lubrication actions, specialists also use mechanical brushes and other devices to agitate the residues and other soils. Depending on the type of surface, some liquid cleaners can cause particles left by smoke to absorb into them. That makes mechanical action the only option for a small number of items. Mechanical action works exceptionally well on dry, non-greasy residues.

Suspension is a cleaning action that traps the residues in the cleaning agent after removing it from the surface. It is similar to lubrication, but suspension only happens when residues and other soils dissolve into the cleaning agent.

At SERVPRO of Augusta, our goal is to return each home to its original, pre-fire condition. Regardless of the size of the fire, cleaning and removing smoke and soot residues requires a professional agency. If you need our services, contact us at (706) 868-5441 today.

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SERVPRO Professionals Will Restore Your Augusta Home

1/18/2019 (Permalink)

Our experts can restore your home interior when water damages carpet.

Efficient Drying for Your Water-Damaged Augusta Home

With water emergencies that begin to spread throughout your Augusta home, you need assurances that professional, certified professionals can arrive quickly with the equipment to help. Often water incidents can affect materials far below the surface level, which often leads to inadequate drying efforts when homeowners attempt to restore damage like this on their own. Our rapid response team can arrive quickly with the industry-leading tools to make a positive difference for the house.

Understanding some of the equipment that our technicians have at their disposal when they address water damage in your Augusta home can showcase our ability to take care of this damage fast. As with any water loss incident, regardless of its size and severity, drying is a critical element to the mitigation and restoration of the property. Our SERVPRO response team has several machines and tools for quick drying and extraction work to protect as much of your property as possible during this disaster.

Extraction and drying efforts go hand-in-hand, and we have advanced equipment designed to remove excess water damage from the affected areas quickly. Our SERVPRO Green Fleet arrives with a truck-mounted pump, gas-powered pumps, portable electric pumps, wet-vacs with extraction wands, and rolling weighted extractors that allow us to be entirely prepared for wherever pooling water might linger.

When it is time to begin drying efforts, our professionals have many tools that can help to make this process easier and more efficient as well. We rely heavily on our air movers, which are high-powered fans that blow hot air and displace moisture in materials, carpeting, and other surfaces throughout the affected areas. Their use gets combined with machines like our LGR dehumidifiers and desiccant dehumidifiers to pull out moisture from the environment for easy removal.

Drying out your home after it has experienced water damage is not something that homeowners alone do adequately. Moisture can penetrate deeply into materials and structural elements, and without proper cleanup and drying, can lead to worsening conditions like mold growth. Give our SERVPRO of Augusta water restoration specialists a call today at (706) 868-5441

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A Simple & Easy Way To Prevent Water Damage

6/20/2018 (Permalink)

In serving the people of our city, we are often directly involved in some of the most stressful times of our customers' lives.  Our job is to make it "Like it never even happened," and to walk with you through each step of the restoration process. 

Unfortunately, we sometimes find that water damage could've been prevented.  One great way to prevent water damage is to make simple upgrades to the plumbing supply lines to your sinks, toilets, washing machines and ice makers. 

Over time, plastic and rubber materials can dry-rot and lose their structural strength that is needed to withstand the water pressure being exerted on them around the clock.  

ACTION:  Invest in "braided" supply lines at your local do-it-yourself retailer.  The cost is just a few dollars per line, and you can outfit your entire home for far less than the cost of your insurance deductible, should an old line decide to break.  Furthermore, you will have the peace of mind that you've put your best foot forward in preventing a water damage loss that might otherwise create a very stressful time in your life!

SERVPRO of Augusta . . . Your Local Commercial Restoration Partner

6/20/2018 (Permalink)

There are many reasons to quickly restore a commercial business to its normal daily operation after a water or fire loss.  The reason that is most prevalent on the minds of company stakeholders is simple:  profitability.  The longer a business remains idle due to a loss, the faster that losses from lost opportunity will mount.  It is critical to respond quickly. 

SERVPRO of Augusta is a large-loss team that routinely mitigates water and fire damage losses in office complexes, medical buildings, university buildings, large hotels and other commercial structures throughout Augusta.  Whether you are in need of board-up services, commercial drying, or the mitigation of massive amounts of water from a factory floor, we have the knowledge, equipment and proven expertise to deliver fast, proven results for our commercial customers. 

Don't hesitate to call SERVPRO of Augusta for your Commercial Restoration needs.  Call (706)868-5441. 

Avoid Water Damage In Augusta This Summer!

6/20/2018 (Permalink)

Ahhhh, school is out and the summer months have arrived with an excitement that now fills the air!  It's also a great time to take necessary precaution when it comes to protecting your home from a water damage loss

If you live in Augusta, you know that the temperatures can skyrocket to 100+ degrees Fahrenheit on any given summer day! This can bring stresses to any plumbing components that are located in your attic space.  It is fairly common to see hot water heaters and water heater pipes fail when temps in the attic push into the 140-150F degree range.  

We recommend having a plumber to inspect your hot water heater and its plumbing connections.  Protect your home from water damage by making sure your hot water heater is tuned up and healthy!  Have a great summer, Augusta!

Serving Augusta . . . With Excellence!

6/20/2018 (Permalink)

Every day is an opportunity to make a difference in the lives of our customers and bring a sense of calm and structure to situations that sometimes seem unbearable to them.  In many cases, their homes are flooded, or have been damaged by fire or mold.  Below is a review we received on social media last month . . . 

Monica Gross said "The team was very professional and always available for questions, even after the clean up was done. Sean came to check on the house every day until everything was dry, and continued to make himself available as things moved along with the insurance claim afterwards. I hope I never need this kind of service again, but if I do, I know who to call: SERVPRO of Augusta." 

This is one of many similar reviews that we receive on a regular basis.  Our hope is that if you have this type of need, that you will trust us as your restoration family.

Duct Cleaning

2/3/2016 (Permalink)

Dirty air return

Have you thought about the areas of your home that you can't see that may need cleaning during your "Spring Cleaning" venture. An area that most folks do not pay attention to is the heating and air conditioning unit. Duct cleaning can be essential to the longevity of your A/C unit as well as an improvement to the air quality inside your home. It is worth the investment to every home. We provide this service whether it is on a home we are cleaning from smoke damage, mold or just age.

Stress and Disruptions

1/27/2016 (Permalink)

A home or business fire can be a very stressful event for the property owner. Damage to personal belongings and the contents of the building is just one concern. Timely mitigation is the key to controlling damage, while reducing downtime and recovery cost$$$! We understand how disruptive fires can be for business owners, tenants and even customers. That is why SERVPRO offers 24 hour emergency response. Don't proscatinate on making the call to start the mitigation process. A rapid response cuts loss of time and money. SERVPRO will help limit damage and get your home or facility back in operation quickly.

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