Certified: SERVPRO Cleaned – a defensive cleaning program
Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.
Let us help you get back to business
As our communities re-open in Augusta, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.
Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.
Extensive training and specialized products
As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.
From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.
3 C’s – Consult, Clean, and Certify
When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.
- Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
- Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
- Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.
Call today for a Certified: SERVPRO Cleaned consultation
We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.
Call SERVPRO of Augusta today at (706) 750-0200 for your Certified: SERVPRO Cleaned consultation.
* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019
Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.
Can One Company Help to Eliminate Both Fire Damage and Smoke Odors?
Your home is in good hands with our teams at SERVPRO. Give us a call at (706) 750-0200, we are always available.
SERVPRO Has the Skills and Equipment to Manage All Aspects of Augusta Residential Fire Damage Recovery
Cleaning up after a fire rages through your home is overwhelming, requiring a seemingly endless set of tasks to be completed before you can enjoy the security and comfort of your house again. The soils and residues created during the disaster are like nothing else the typical Augusta homeowner encounters in home repair and maintenance. Not only are surfaces charred and coated with soot, but an incredibly unpleasant stench also pervades every space in your dwelling, including rooms that appear otherwise unaffected by the fire loss. Are sound strategies for deodorization available through the professional companies that provide fire damage mitigations and remediation?
How Are Persistent Odors Linked to Fire Damage?
The lingering odors complained of by homeowners tie directly to other types of fire damage in Augusta. When a fire burns inside a building, the fuels change from room to room. Wood and paper burn fast and hot, leaving a light, ashy soot that is relatively easy to clean up nearly completely with dusting, dry sponging, and HEPA-filtered vacuuming approaches. Plastics, rubber, damp materials, and other synthetics smolder at a lower temperature, spreading a thick, dark soot that sticks and stinks. Removal needs the help of agitation, properly matched cleaners, heat manipulation, and time for cleaners to soak off the residue. Protein-based soot relates to kitchen fires, the coating tenaciously adhered to surfaces. This final type of soot has a pungent and offensive stench caused by the dehydrated rancid food and grease proteins left behind.
Are There Conditions that Make Smoke Odors Worse?
When SERVPRO considers the range of solutions available for fire damage and odor, the more data we have, the better. Basic deodorization protocols used by our crews may not achieve the success desired because of heightened humidity or temperatures that vaporize odors that are absorbed deeply into permeable structural components. Materials inside walls are difficult to examine for an odor assessment, such as insulation that holds the odor-bearing particles of soot far within, permitting the odor to flow outward later as air pressure varies. Every individual perceives odors differently as well, posing a problem when all other occupants of your home breathe freely, yet one person is more sensitive and continues to note malodors.
How Do Professionals Eliminate Fire Odors from Your Home?
The good news is that several tasks our remediation crews use to clean up the charring and sticky coatings on every surface are the same as some of the first phases of odor elimination. Since odors are attached to soot particles, thorough cleaning is an effective way to achieve the deodorization as well. Here are some procedures our crews use to clean residues that can rid your house of odors as a double benefit:
Designated containment areas reduces the drift of smoke and soot and prevents further spread of residues stirred up during the cleaning efforts. When we contain an area after fire damage, we frequently employ a negative pressure air scrubbing system that forces airborne residues, including odors, through HEPA filters and then vents the air to the outdoors. Vacuuming and wipe downs of all soot-covered surfaces ensure very few odor-bearing particles remain. The contained area is wrapped in 1.6 mil polyethylene for more protection.
Chunks of charred material, either structural or from burned contents, are significant carriers of odor. Our crews collect and bag these items, removing them and their smell from the house.
Sealing of Surfaces
Sometimes odors, linked to the soot, are ground into surfaces. If staining remains, our crews arrange for priming and repainting or refinishing of surfaces. This action can seal the odors inside. Sealing is also used as an odor-eliminating strategy on its own.
What if Cleaning Up Still Permits Odor to Permeate?
When odors survive even thorough, professional cleaning, our Odor Control Technicians (OCT) turn to advanced technologies. As an Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified firm, we continually monitor innovative deodorization equipment and techniques. We work through options until one works for your property.
Deodorants are combusted, replicating the conditions of the fire, and fogged into odiferous spaces. The deodorant particles seek out the soot, pairing with the odor bearing particles and neutralizing them.
This specialized machine creates reactive hydroxyl molecules that can convert the contaminants into harmless, non-odiferous compounds. It is safe to operate this equipment around people and pets.
Why is SERVPRO of Augusta the fire damage and odor restoration leader in our region? Contact us at (706) 750-0200 to discuss the options we can offer.
What Can I Expect During Professional Drying Services After Water Damage in Augusta?
Removing Lingering Moisture from Your Augusta Home’s Structure Is a SERVPRO Specialty
When pipes burst or appliances malfunction, water spreads far from the place of the breakage throughout your home. Once pumping and extraction remove standing fluids, work still must be done. Permeable building materials abound in homes, and these materials absorb the water as it flows over surfaces and seeps into cracks and joints.
Why Are Active Drying Strategies Necessary?
If the water damage in your Augusta home incompletely resolves because moisture remains in building materials, the following can happen:
• Drywall crumbles
• Ceilings bulge and sag
• Paint blisters and wallpaper peels
• Carpets stretch, tear, and delaminate
• Hardwood floors warp, crown, cup, and buckle
• Laminate floors disintegrate
• Wooden framing distorts and weakens and metal fasteners rust
The disruption, time, and expense needed to bring your dwelling back to preloss condition multiply without drying. The damage can become permanent, risking all you invested in your home.
What Steps Are Next to Plan for Structural Drying?
The SERVPRO crew uses our training in reading temperature fluctuation to locate water with thermal imaging cameras, and employ moisture detectors and meters to help outline the perimeter of the water incursion and the severity of moisture intrusion. Data gathered by this methodology and comparative testing in unaffected areas of your home form the baseline for our drying goals.
What Does Drying Look Like?
We position air movers strategically near the wet materials. The equipment never aims directly at a surface to avoid inadvertently increasing the moisture load from the humid air. Heaters accelerate the process, achieving a balance of dry, warmer air to encourage the evaporation of water out of structures. Removal of the water vapor by dehumidifiers permits more moisture to move into the air until the levels reach those of the unaffected spaces in your home.
The trained and experienced crews of SERVPRO of Augusta are structural drying experts. Set up an assessment as soon as possible after the discovery of water damage. Contact us at (706) 750-0200.
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Commercial Water Cleanup in Your Augusta Office Building
Call SERVPRO for water cleanup services and restoration work that helps keep your business running smoothly.
Broken Feed Lines to Your Lobby’s Drinking Fountain Mean Commercial Water Cleanup in Your Augusta Office Building
Although water fountains use much less pressure than in many other locations, a break in a feed line can soak floors, especially if several hours pass before someone notices a problem. When employees walk into work in the morning, not expecting a slippery floor, accidents can happen. Slip and fall accidents are one of the most common in Augusta, making it crucial that you eliminate such situations as quickly as possible.
Mopping the area makes walkways safer in your business, but commercial water cleanup in Augusta ensures that damage affecting your property stops spreading. Water can damage flooring of all types, including polished stone, if cleanup and removal are delayed.
Damage prevented by prompt water cleanup by qualified mitigation technicians ranges from:
• Mold and mildew
• The development of odors
• Grout deterioration to
• Dissolving glue under thinner carpets
Our technicians’ Institute of Inspection Cleaning and Restoration Certification (IICRC) training includes prevention of damage through cleanup and other mitigative work. We want to reduce as much damage as possible, as well as the possibility of future damage from developing from an invasive water incident.
Water cleanup tasks, starting with removing visible moisture, then any trapped water, keeps your office suites from experiencing additional problems. Microscopic organisms can begin thriving in slightly damp areas of any size, including the tiny pores in stone or within the adhesive used in other flooring. Odors can begin appearing with or without microbial growth and can occur with almost any flooring. Tile floors might become loose, slip out of place, and breakage can result. Glue is often used under thinner carpets in commercial settings, and this can dissolve when exposed to water. Linoleum sheets can experience the same issue, with bubbling appearing on the surface.
Our expert crew can mitigate these situations for you in an efficient, cost-effective manner that leaves your property protected. Call SERVPRO of Augusta at (706) 750-0200 for water cleanup services and restoration work that helps keep your business running smoothly.
For more about Augusta click here.
How Long is It Safe to Wait for Flood Restoration in My Augusta Home?
Flooding can be a substantial obstacle to overcome on your own, but with our SERVPRO team, you do not have to face it alone.
After a Flood in Augusta, Damage Can Continually Worsen – Our SERVPRO Team Can Respond Fast to Help
The sooner you can get professionals responding to a flood loss in your home, the better. For flooding, there are no scenarios where damages can improve on their own, and migrating conditions can make structural degradation and deterioration worse on those that do not choose to act immediately after a disaster.
While there are many levels of flood damage for Augusta homes, how these effects get addressed relates directly to the prompt response and available equipment of our SERVPRO team. With advanced technologies and cutting-edge tools, we can offer an efficient extraction and cleaning of the property with the appropriate care and consideration that you would put into the restoration on your own.
What Services Does My House Need After a Flood?
Seeing your home post-flooding can be overwhelming. With a growing list of needs for the property to look and feel like it used to, our professionals must get there quickly to begin some of the vital mitigation tasks. While every property is different, these are some of the areas where you can expect some degree of activity after a flooding disaster:
• Muck-Out – Much like fire losses, debris removal is a vital element to the earliest effort in restoring your property. Muck-out removes most of the mud and debris that can collect after natural flooding and reduces the potential for bacterial threats or other contaminants.
• Extraction – By removing surface water as efficiently as possible, our technicians can inspect exposed materials and contents much sooner to determine what is salvageable. Extraction is also a vital step before successful drying.
• Surface Cleaning – Residues and soiling can be a common threat with materials that were directly exposed to natural floodwater. Between water-based solvents and chlorines, we can clean and disinfect many areas impacted by flooding.
• Controlled Demolition – Controlled demolition is one of the unfortunate staples after natural flooding occurs. Because water gets considered contaminated, there is no other choice but to remove exposed areas of the house and replace them.
• Drying – There are many tools and technologies that are part of drying your home after a flood. Air movers and dehumidifiers might be at the heart of this effort, but there are also specialty tools like floor mat drying systems and weighted extractors to help.
• Reconstruction – Much like controlled demolition is a necessity after many natural drying situations, the build back of these removed areas falls to the capable hands of our licensed residential contractors.
Why Is Professional Restoration a Wise Choice?
It is not uncommon for homeowners to consider the possibility of DIY restoration, but this is often a mistake. With migrating water, you might not always know where the damage has traveled to and how bad the situation is without our detection devices and technologies. Also, professional restorers like us offer:
• Cutting-Edge Equipment
• Work with Your Insurance Company
• Experienced Inspections for Accurate Estimations
• Modern Practices and Training
How Can My Belongings Get Protected from Flood Exposure?
Content management is not one of the things that most homeowners consider even right after a disaster has taken place. Our professionals always have your belongings and best interests, guiding all of the choices that we make, and that is why we have such a dedicated content management team to assess potential damages and determine the best restorative solution. These include:
• On-Site Relocation – By moving your belongings to a different place within the same structure, it remains accessible to the occupants of the house should that be necessary. This solution only works when these contents are not compromised and do not require focused cleaning efforts.
• Containment Barriers – By establishing containment barriers to create a drying zone for our technicians to work in, we also close out the contents that might have later gotten exposed to migrating conditions. If cleaning is necessary, this can happen where the contents are when barriers protect these items from continued damage.
• Pack-Out Procedure – One of the unique features of our SERVPRO team is the warehouse facility that we use to clean and restore damaged belongings from a fire. At our building, our content management team can focus on surface cleaning, deodorization, and climate-controlled storage to keep your possessions safe until restoration completes.
Flooding can be a substantial obstacle to overcome on your own, but with our SERVPRO of Augusta team, you do not have to face it alone. We have skilled technicians and advanced equipment to make flood losses “Like it never even happened.” Give our technicians a call today at (706) 750-0200.
For more about Augusta click here.
How Do I Clean Common Household Items After a Fire in Augusta?
Turn to SERVPRO of Augusta to clean your household items after a fire.
Check Out the Cleaning Strategies Used by SERVPRO to Handle Fire Damage in Your Augusta Home
After a fire, most of the initial focus is on cleaning structures and surfaces. But many household items require special cleaning techniques, strategies, and materials, so you should consider using the advice and help of experts to restore these items.
What is the best way to identify the household items that need special cleaning procedures?
SERVPRO professionals know which items need special attention, and they can help homeowners make a list of these items after suffering fire damage in their Augusta home.
What are some common kitchen items that have to be cleaned?
• Crystal and china
What are some of the special cleaning procedures and products for kitchen items?
One example would be dishes and china; the procedures for these two items are often completely different. Dishes are prone to heat damage, and they should also be cleaned quickly to prevent a residue buildup. China is more delicate and should be cleaned by hand, rather than exposing different pieces to harsh detergents or placing them in an ultrasound machine.
What are some examples from other rooms in the house?
• Decorative items
• Venetian or vertical blinds
• Bathroom fixtures
How are drapes and blinds usually cleaned?
Drapes can be cleaned by hot water extraction or by machine dry cleaning. The cleaning decision is based on several factors, including the type of fiber, the condition of the material, and level of smoke residue. Blinds can be cleaned by immersing them in an ultrasonic tank or by placing them on a padded surface and using wet-cleaning.
What about bathroom fixtures?
Heat and smoke residue can cause stains on fiberglass fixtures, especially on fixtures with light colors. Liquid creme cleaners are used to remove these residues.
Turn to SERVPRO of Augusta to clean your household items after a fire. Call us at (706) 750-0200 to schedule an assessment and estimate.
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Water Damage in Augusta
We’re Faster to Any Size Disaster!
SERVPRO Has Professional Equipment to Win Against Water Damage in Augusta Properties
Water damage is one of the most devastating blows that can happen in a property. The longer the cleanup gets delayed, raises the potential for loss.
SERVPRO technicians have a considerable array of professional equipment to tackle water damage in Augusta residences. The number one goal of the technicians is to save homeowners the cost of replacement whenever possible.
A professional water cleanup job is more than just removal of the moisture. The techs have the training and advanced equipment not only to handle the extraction of water but also to determine the scope of the loss using their moisture detection equipment. Other actions to assist in drying include:
• Removal of damaged sheetrock to open wall cavities
• Drilling of weep holes to allow for drainage
• Dry passes over surfaces to ensure the maximum removal
How Can Water Loss Get Dried Completely?
Household fans cannot deliver the airflow to penetrate within weep holes or floor joints where baseboards got removed. The techs have specific drying equipment to force warm, dry air into tight spaces such as the InjectiDry system or building custom containment using plastic and directing the air from an air mover into the area.
SERVPRO of Augusta at (706) 750-0200 has certified technicians available 24/7 to restore properties with water damage and make it, “Like it never even happened.”
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Addressing Common Water Damage Cause in Augusta
Water damage in your Augusta home? Call SERVPRO right away.
Thorough Water Damage Restoration in Your Augusta Home Can Prevent Further Damage
The risk of water damage in Augusta property is always high, considering the different uses for the utility. The typical causes of water damage include:
Leaking water lines
Faulty door or window installations
Leaky toilets or sinks
What causes the water damage incidents in Augusta can have an impact on the outcome. Minor leaks can take time to discover, especially when the pipe is hidden within a wall, floor, or ceiling cavity. Passage of time allows the problem to fester as the leaking water soaks into the materials in the surrounding areas. Resolving such cases requires the removal of most of the materials affected by the water. An even bigger problem is how to locate the point of the leak. Our SERVPRO technicians use superior equipment such as borescopes and thermal cameras to trace the wet areas, thus allowing us to fix the leaks, dry materials, or make replacements immediately.
Burst pipes or other instantaneous problems release a significant amount of water into the property affecting large areas. After stopping the source, the next crucial step is the removal of any standing water since leaving materials or items submerged leads to deterioration. Our SERVPRO technicians bring several units of water extraction equipment to facilitate faster removal. We choose high-efficiency equipment such as truck-mounted extractors or flexible ones such as dry wet vacs depending on the specifics of the loss.
Weather-related water intrusions, such as when driving rain pushes water through a faulty window or door seal, can be harder to address because they require repairs that take time to complete. Finding temporary ways to protect contents is one easy way to minimize damages. Our SERVPRO team can help by performing partial move-outs or covering contents with plastic sheets, shielding them from the rainwater. The heightened moisture level in a property during a water loss incident can damage contents even when they are not in direct contact with the spilled water. Our crews set up a dehumidifier to keep humidity levels constant throughout the restoration to protect contents.
Water damage can take different forms, thus presenting unique challenges. Call SERVPRO of Augusta at (706) 750-0200 to help manage an incident at your home, making it, "Like it never even happened."
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Become Familiar with Flood Damage Remediation Success in Augusta
Don’t let floodwaters sit for too long in your home causing extended damage. Contact SERVPRO for water removal and remediation efforts.
Crucial Steps that Help Manage Storm Flood Damage Incidents in Augusta
Getting caught up in a storm is never a pleasant experience. When the rains, wind, and groundwater stops flowing, you may be happy that the worst is over, but in many cases, it is the beginning of a tiresome recovery process. Focusing on completing some steps during the restoration of storm flood damage ensures the recovery process achieves the desired goals.
Thorough Water Extraction
Water intrusion into unwanted areas during storm flood damage incidents in Augusta is the main problem many homeowners face. Complete restoration is only possible after removing all the water. Removal can be complicated by issues such as the volume of water involved, presence of residues in the water, and intrusion into concealed areas. Our SERVPRO technicians use different resources to address these issues. We have pumps with a significant lift capacity to expedite removal. We also have trash pumps that can remove water with solids.
Demolition to Reach Hidden Areas
Various assemblies around the house can hold the stormwater after the initial intrusion. The main problem areas include wall base areas, stairs, flooring, voids, and built-in fixtures. Removing some construction components in such areas helps create the necessary access to extract water and clean any soiling left by the stormwater. Our SERVPRO technicians have the necessary building skills and tools to disassemble constructions around your house without causing unnecessary damages.
Decontaminating Non-Porous Surfaces
Contamination is a common outcome of storm flood damage, especially when intrusion involves groundwater. Even in other cases, there is a need to address contamination since microbial growth happens in stagnant water given sufficient time. Our SERVPRO technicians use disinfectants and antimicrobial agents during the cleaning process to decontaminate non-porous surfaces. We also use luminometers to check for contaminant remnants on cleaned surfaces.
Storms lead to several inconveniences, but a proper response helps manage the damage. Call SERVPRO of Augusta at (706) 750-0200 to help clean up, decontaminate and dry your home, eliminating all traces of the incident, "Like it never even happened."
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We Put The Flames Of Worry Out In Augusta
We cut restoration costs and limit further damage after a fire and have the training and equipment to properly restore your home. Call us right away.
Addressing Kitchen Fire Damage in an Augusta Home
The kitchen is the number one spot for home fires. Whether they come from cooking or appliance failures, these disasters pose unique challenges for homeowners. Soot can quickly discolor and corrode surfaces, while invisible protein residues from cooking can impart strong, unpleasant odors that can spread through your home's HVAC system.
If your Augusta residence requires fast fire damage mitigation, the technicians at SERVPRO are ready to assist you. This firm prides itself not only on the education its staff receives but also on its ability to educate insurance and real estate professionals on disaster mitigation to further assist homeowners. These credit and non-credit courses cover topics like fire and water damage, mold remediation, restorative drying, and mitigation awareness response.
Tips for Preventing Cooking Fires
- Keep appliances clean and in good shape. Clean ovens, microwaves, and stoves that are free of flammable debris and grease are much less likely to start a fire.
- Unplug devices that are not in use. Appliances that are shut off still use electricity as long as they are plugged in, which can pose a fire risk if you have old or faulty electrical wiring.
- Keep flammable materials away from the stove. This includes pulling back long sleeves and hair and keeping oven mitts and paper towels away from the stove. Never leave cooking food unattended.
- Smother fires to prevent spreading. Keep the microwave and oven doors closed if a fire breaks out. Small stove fires can often be addressed with kitchen fire extinguishers, baking soda, or salt. Never use water, flour, or sugar to extinguish a kitchen fire.
SERVPRO's Odor Control Techniques
SERVPRO technicians have a variety of odor control methods available for fire damage, including EPA-registered antimicrobials, blast media like baking soda to remove char, as well as agitating tools and cleaners to dislodge odor-causing soils and deposits. One of the most effective odor removal tools available, however, is the thermal fogger, which allows deodorizers to be dispensed in the form of a dry smoke that penetrates surfaces in the same way that smoke does during a fire. These
SERVPRO of Augusta is committed to leaving your home looking, "Like it never even happened." Call (706) 750-0200 for rapid disaster cleanup.
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