Recent Why SERVPRO Posts

Certified: SERVPRO Cleaned – a defensive cleaning program

5/27/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Augusta, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Augusta today at (706) 750-0200 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Water Damage in Augusta

4/12/2020 (Permalink)

water damaged home We’re Faster to Any Size Disaster!

SERVPRO Has Professional Equipment to Win Against Water Damage in Augusta Properties

Water damage is one of the most devastating blows that can happen in a property. The longer the cleanup gets delayed, raises the potential for loss.

SERVPRO technicians have a considerable array of professional equipment to tackle water damage in Augusta residences. The number one goal of the technicians is to save homeowners the cost of replacement whenever possible.

Why SERVPRO?
A professional water cleanup job is more than just removal of the moisture. The techs have the training and advanced equipment not only to handle the extraction of water but also to determine the scope of the loss using their moisture detection equipment. Other actions to assist in drying include:
    •    Removal of damaged sheetrock to open wall cavities
    •    Drilling of weep holes to allow for drainage
    •    Dry passes over surfaces to ensure the maximum removal

How Can Water Loss Get Dried Completely?
Household fans cannot deliver the airflow to penetrate within weep holes or floor joints where baseboards got removed. The techs have specific drying equipment to force warm, dry air into tight spaces such as the InjectiDry system or building custom containment using plastic and directing the air from an air mover into the area.

SERVPRO of Augusta at (706) 750-0200 has certified technicians available 24/7 to restore properties with water damage and make it, “Like it never even happened.”

For more about Augusta click here.

Why SERVPRO Water Removal Surpasses Expectations in Augusta

2/7/2020 (Permalink)

Flooded laundry room Don't let excess water ruin your day. Call SERVPRO, we will take care of it for you!

When Our Technicians Arrive, They Immediately Take Action Using SERVPRO’s Methods for Properly Handling Water Events on Your Augusta Property

Everyone has a cleaning scenario that sticks out in their mind as the worst, but a water loss in Augusta is an entirely different level of chaos. Although a minor spill can be managed with a bucket and mop or consumer-grade shop vac, many home water emergencies involve hundreds if not thousands of gallons of water if a burst pipe or broken appliance operates for even a few minutes before someone shuts the water off.  

Despair Turns to Hope

When Standing ankle-deep in your utility room after the water heater ruptures, give new meaning to the need for water removal in Augusta. Most homeowners do not know what to do next, why we exist as a resource for our community. Our Institute of Inspection, Cleaning, and Restoration Certification (IICRC)-trained employees learn about the science of water extraction and structural drying, using proven, research-based techniques to dry your home promptly and thoroughly.

Many Hands and Tools

Speed is of the essence when managing water losses, why SERVPRO adjusts the number of technicians and the inventory of equipment used at each site. Water removal projects share similarities, but we assess every scenario individually, accounting for differences in layout, building materials, and the source of the damaging water. Once we put a plan in place, our crews extract the liquid water rapidly, far faster than a DIY effort. Several crew members managing appropriate equipment facilitate the tasks in a matter of hours rather than days or longer.

Detecting, Measuring, and Monitoring

Throughout the water removal project, water can migrate to building cavities and into structural components. The spread of moisture to “invisible” spaces is why SERVPRO uses sensitive detection and measuring devices. It takes training and time to learn how to use these tools properly. We try to have the same technician sample using the tools throughout the project so that data is consistent. We use the initial readings to set drying goals and then monitor to make sure we achieve but do not overshoot the mark. 

Experience using cutting edge equipment is why SERVPRO of Augusta exceeds industry standards and customer expectations. We answer when you call (706) 750-0200 twenty-four-hours a day every day of the year.

Learn more about Augusta.

Fire Damage Restoration In Your Augusta Home

1/19/2020 (Permalink)

fire damaged property Kitchen fires require technical understanding as well as professional know-how to mitigate and restore.

Grease Fire Damage Restoration for Augusta Residents

Cooking fires are among the most common cause of the fire, accounting for 44% of all residential fires in the US. These usually occur from grease or animal fats, which ignite rapidly and can be very difficult to smother before extensive harm. Avoiding kitchen fires involves keeping an eye on high fatty products such as bacon throughout cooking. You may also want to clean pots, pans, and the walls or shelving directly above your stove to prevent the buildup of grease- which can become additional fuel when pans catch fire. If you witness a pan catching fire, turn off the heat and smother it immediately using a metal lid to cut off oxygen.

Responding quickly can help to reduce fire damage in your Augusta home, but it does not prevent it altogether. Typically the countertops remain safe from harm while cabinets directly above the stove and ceiling suffer massive amounts of smoke damages. It is not uncommon for wooden cabinets directly above the furnace to become so severely charred that removal and replacement of the door or assembly entirely are necessary. Fire and smoke damage restoration technicians (FRST) of SERVPRO are qualified to assess which items in your kitchen are salvageable.

Extinguishing a fire is just the first step in your home's recovery process. At this stage, it is vital to avoid introducing water to the affected area. Grease-based soiling does not respond well to water, and you may end up spreading soots or setting them into the surfaces you are trying to clean. Opening windows can help to ventilate some odors while placing sheets or old fabrics over the countertops, and on the floor underneath the ceiling, soiling can help to prevent falling soots from causing additional harm. SERVPRO technicians use pre-testing materials to assess the PH balance of soots or smoke residue to determine the correct cleaning method.

There may be some removal of kitchen components during the restoration procedure. In flash fires like this, there is a chance that the enamel of upper cabinets melts, leaving exposing the wood behind. Exposing the wood can lead to severe charring, in which case the assembly needs removal and replacement. In some situations, a SERVPRO technician can apply water pressure or soda blasting to the affected surface and refinish it to a good standard.

Kitchen fires require technical understanding as well as professional know-how to mitigate and restore. Contact SERVPRO of Augusta at (706) 750-0200.

For more about Augusta click here.

Protecting Your Anoka Home After Storm Damage and Flooding

12/29/2019 (Permalink)

A tree laying on the roof of a home. When you have storm damage to your Anoka home, the home will need to be protected from all elements.

Let us break down some of the ways to protect your Anoka home from storm damage.

There are many steps that our SERVPRO team can take to protect your home after a destructive storm passes through Grovetown. With many homes that can become structurally damaged by powerful weather events, how our professionals manage multiple job sites in the same region is a defining trait of our years of service. Intense storms can uproot trees and circulate debris at high velocities, which can cripple structural elements under the right conditions, break windows, or destroy siding or roofs.  

Because torrential rains accompany severe weather events, storm and flood damage in Grovetown homes happen simultaneously. Addressing these emergencies involves a collective effort between the licensed general contractors of our team and our certified water restoration specialists. Addressing any structural breaches must happen first, and that is what makes the emergency services our technicians and contractors provide so vital to flood recovery. Starting immediately upon arrival, our team can work to tarp compromised roofing, board up missing windows and holes in the structure, and start tree removal. 

Tarping the Roof 

A common structural concern during destructive weather events is the roof. When holes exist, or any underlayment becomes exposed, water can find its way into the house. Tarping up the roof involves fitting a tarp over the compromised regions of the roof and securing it in place with pieces of wood. This process can prevent water penetration until mitigation completes, and full build back can begin. 

Board Up Services 

Board-up serves two specific purposes: it seals off the inside from external exposures of further water intrusion, cold weather, or other threats. Also, sealing up broken windows prevents creatures from getting into the house when it is vulnerable. Board up is another immediate service that can happen when our contractors arrive at the house and perform the necessary threat assessments. 

Tree Removal 

Our in-house general contractors are also licensed to safely and effectively remove trees from the property once storms have dropped them. Even those that have broken through the house, we have more than 150 years of combined experience to cut the tree into manageable portions and remove it from the area so that full-scale build back can start after extraction and drying of the flood effects. 

We have the experience and the training to address pressing flood and structural concerns when we first arrive at damaged homes. Our SERVPRO of Augusta team can help you however you need by calling (706) 750-0200. 

To find out more about Grovetown, click here.

Proof that SERVPRO is Exactly the Remediation Company in Augusta That You Are Looking For

10/25/2019 (Permalink)

man with buckets trying to contain water leaking When water damage happens to your home, it can feel overwhelming. Contact our friendly and knowledgeable team right away.

Why Should You Handle Your Remediation Process in Augusta Alone?

We are not a team of restoration professionals that can knowingly provide subpar services to Augusta home and business owners amid a crisis. Where many restoration services might gouge you in your time of need, or team wants to help you get your home back to preloss condition quickly. We showcase this in our talent acquisition and retention, as we have more than 150 years of combined experience in the restoration fields. We work to provide a ‘Level 10’ mentality that goes the extra mile for our customers, and that is why our team has acquired more than 1000 highly positive reviews about our service online.

Storm

While we might not be the only game in town when it comes to storm damage recovery in Augusta, we are a team that can offer a truly comprehensive experience beginning the moment that you reach out with our emergency line. We have fast responding technicians that can identify the threats to your property immediately and take the necessary precautions to best protect your home and its occupants from further damage. Our fast and thorough inspection of the storm damage can ensure that the right mitigation steps get taken quickly.

Because our team has become rounded off with a full-service contracting division, we can offer Augusta properties recovery solutions that exceed their expectations. Keeping restoration and build back all in-house reduces both cost and time to complete. This same dedicated team of professionals helped our customers and others throughout neighboring regions through the devastation that hurricanes Harvey, Florence, and Michael left behind.

Storms can quickly threaten Augusta homes with little warning, leaving many property owners contending with the devastation of flooding. Our technicians have accreditations through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in water restoration, structural drying, and even mold remediation to help address the hurdles that often accompany severe water loss incidents.

Mold

Lingering moisture after the storm events that can threaten the area, elevated relative humidity (RH) or inadequately dried water damage can lead to mold growth in Augusta homes. As detrimental as this situation can become, if discovered early enough, it does not have to reach the point of getting out of control. We have a full division of qualified IICRC-Certified Applied Microbial Remediation Technicians (AMRT) to help with practical approaches designed to preserve the damaged material beneath the colonies.

We have a full line of SERVPRO products that can help to address nearly all aspects of the presence of mold in your property. From deodorization to antimicrobial agents, we have potent botanical-based options that are safe on the environment, those exposed, and pets. These powerful products can eliminate spores on contact, reducing the concentration of these colony-forming microorganisms throughout your damaged Augusta home.

Mold damage to Augusta properties takes a toll on the homeowner and other occupants of the house, as it might get determined that the best solution is to vacate the property until the right remediation steps have completed to make the property safe for occupancy again. We understand that your family might become displaced by this disaster, so we work to deploy our HEPA filtering tools and media/soda blasting equipment to remove active colonization as promptly as we can.

Water

As much as we pride ourselves on having more than 150 years of combined experience in all niches of the restoration industry, perhaps an even more significant accomplishment is our more than 60 years of combined experience in the water restoration niches alone. With water recovery being an everyday staple to the work that we do for Augusta home and business owners, having an experienced team of professionals ready to mobilize quickly can save you time and money.

We do not cut corners when it comes to restoring the water damage in Augusta homes, and that starts with having advanced equipment and products that can help through every phase of recovery. With commercial drying equipment like our hundreds of air movers and dozens of desiccant dehumidifiers, we can quickly reduce humidity and moisture levels within a home to manageable parameters. The sooner we can get these levels under control, the less persistent damage a property endures, and the less likely secondary effects like mold growth could occur.

Being a respected name in restoration services begins with being there for Augusta homeowners when they need us the most. No disaster strikes at a convenient time, and that is why our production vehicles stay stocked with extractors, drying equipment, and cleaning products 24/7 so that we can mobilize quickly when a customer or insurance company calls our emergency line about a loss incident.

Fire

We know how traumatic fire loss situations can be for Augusta home and business owners, and that is why our SERVPRO team gets trained to address as many of the effects and cleaning procedures as possible on-site. Not only does this showcase our ability to manage losses that can occur, but it also limits the time that our customers have to wait for contents to get returned to their property following the completion of mitigation.

Successful on-site content cleaning for your Augusta home often involves the use of sophisticated equipment like our Esporta Wash System. This unit is a gentler automated cleaning machine that can remove sediment, debris, and contaminants from soft materials and textiles in a fire-damaged property. The portability of the machine allows us to address even widespread concerns without having to pack-out materials to our nearby facility.

We also have capable equipment for deodorization and solvents and detergents for cleaning residues and sediment left behind after fire losses. We have a full-service contracting division that can handle debris removal and controlled demolition during mitigation. Our removal of soot residue protects the affected material from the acidic composition of these carcinogens, and with tools like chemical sponges, we can make fire losses “Like it never even happened” for Augusta homes.

We know how quickly all disasters can leave your home looking far from ordinary. Our prompt response to every emergency can help. We have IICRC-certified technicians accredited in every niche of the restoration industry, and our SERVPRO of Augusta team is ready to help whenever you need it. Give us a call anytime at (706) 750-0200.

Click here to learn more about Augusta. 

Call For Local Augusta Flood Damage Remediation Services

8/31/2019 (Permalink)

Three pieces of SERVPRO equipment on the floor in a living room SERVPRO wants to be there to take away your worries when it comes to your Augusta water damage.

Our technicians have the passion and training to assist your Augusta water damage.

There are many situations which can cause flood damage to your home. Severe storms, snowmelt, and overflowing rivers are just a few of the things that can cause flood damage to any given home. However, due to your unique geographic position, your home is far more likely to experience flood damage from a severe storm or an overflowing river. 

A severe storm swept into the city of Augusta and caused flood damage to many homes, including yours. The weak spot of your roof allowed rainwater to drip and pool in your attic. Sometimes water damage inside of an attic can go unnoticed for some time. However, in the case of your home, the floodwaters left a very noticeable water stain on the ceiling of your office. While the stain may be unpleasant to look at, it certainly helped you find the damage right away, which allowed you to reach out for help just as quickly. 

When you contact SERVPRO, we immediately begin to assemble a team of our expertly trained water damage restoration technicians (WRT) to send to your home. We specialize in water damage remediation and work around your schedule. Whenever you need us, day or night, weekend or day, we can send technicians to your location. Our techs come to you equipped with advanced technology to fight the damage inside of your home effectively and swiftly. Our entire goal revolves around restoring your home, "Like it never even happened." 

Upon arriving, our SERVPRO technicians can get to work straight away. We can remove any insulation that has been soaked through and then throw it away for you, so you do not have to be exposed to the material. After, we can set up a drying environment inside of your attic, using devices designed to encourage evaporation. Some devices our technicians may use to remove any standing water and dry out your attic include...

-Heaters

-Dehumidifiers 

-Wet/Dry Vacuums

-Extractors 

-Ventilation Fans

-Air Movers

Using these devices in conjunction allows for an environment that reduces excess moisture quickly. In some cases, it only takes a few days to finish the job. Once finished, and after we have used an antifungal agent to minimize the chances of mold, we can help you contact a contractor who can install new insulation. 

If you need urgent flood damage restoration services, do not wait. Get in touch with SERVPRO of Augusta by calling (706) 750-0200. No matter the time or day, we are open and ready to take your call. 

If you would like to know more about Augusta, click here.

Hey Augusta! Need Some Mold Removal--Done Right? Call SERVPRO!

5/22/2019 (Permalink)

Moldy Bathroom in Augusta? Why Not Call a Premier Company for Remediation? SERVPRO

SERVPRO Mold Remediation Cleans and Restores the Bathroom Ceiling in No Time for Augusta Homes

The need for mold remediation is common because colonies can occur anywhere there are three essential elements: moisture, optimum temperatures for growth, and food. A source of nutrients can consist of building materials, wood, and items such as books or papers are commonly affected. Organic compounds containing cellulose are readily available to mold spores.

We were called to perform mold remediation on a home in Augusta that had a broken exhaust fan and each long, hot shower taken in the home resulted in warm, moist air trapped in the attic area. Not realizing the mold was coming from a mechanical issue, the homeowner had sprayed the few mold spots he had seen on the ceiling with bleach, and when they disappeared, he assumed the problem was handled, until he started smelling a musty odor.

Why call SERVPRO? Our Institute of Inspection, Cleaning and Restoration Certification (IICRC) certified technicians are specially trained in the restorative trade to bring a property back to preloss condition and minimize replacement costs to property and contents whenever possible.

Our applied microbial remediation technicians (AMRT) inspected the bathroom ceiling and found the issue was a broken exhaust fan. Mold colonies were actively growing in the area. The bathroom was contained by placing plastic over the doorway and vents. We also shut off the HVAC to stop any further spread of mold spores during the cleanup.

The technicians gently abraded the mold colonies with scrapers and used a small handheld vacuum with a HEPA filter to minimize the chance of cross-contamination. After the mold colony damage was removed, disinfected and deodorized, SERVPRO techs vacuumed and fogged the ductwork with an antifungal agent to exterminate dormant mold spores that could activate and grow if exposed to moisture. Once our cleanup was completed, the homeowner was advised of the suggested repair needed to the exhaust fan so the cycle would never repeat itself.

SERVPRO of Augusta is proud to serve our local community with mold remediation services. We are available 24/7 when you need us at (706) 750-0200.

Here is your local govt website.

Call Our Crew If You Discover A Mold Infestation In Your Augusta Home

4/13/2019 (Permalink)

To make mold damage “Like it never even happened” in your home, give our SERVPRO of Augusta mold remediation specialists a call today.

Is DIY Mold Removal Enough For Your Augusta Home?

While every Augusta homeowner does not want to take part in activities that throw away their hard-earned money, some disasters that impact your home require trained professionals with specialized equipment to restore and recover thoroughly. Mold growth might seem like something that you can handle on your own with a little bit of internet research, but in truth, much of these methods get designed to only target specific types of mold and rarely have the penetrative power to remove an active colony completely.

Many  homeowners in Augusta mistakenly believe that DIY mold removal is as effective as mold remediation. Our SERVPRO team cannot offer “mold removal” as this term is misleading to our customers. Mold spores exist naturally throughout every environment that we encounter throughout the day, making it impossible to remove the presence of mold from your property entirely. Moreover, to attempt to do this is unnecessary.

Mold remediation is a process that isolates active colonization within your property and prevents it from spreading further. Experienced SERVPRO technicians work to remove this spreading organism that has seated into organic materials and surfaces through penetrative methods like soda blasting, sanding, and antimicrobial solutions. If these methods are ineffective, we can also choose to remove the affected material and reconstruct the area.

Another way that mold remediation can differ from DIY mold removal is with disinfection and deodorization of exposed areas and materials. Colonies emit a musty odor as the organism spreads and grows. This odor can penetrate materials, fabrics, furniture, and other contents of your home. Removing this harsh scent entirely requires advanced equipment like our thermal foggers. These machines can release a dense chemical compound that breaks up odor molecules, leaving no discernible scent behind.

While you might wonder if mold remediation is worth it, consider the dangers and risks that you allow for inadequate colony removal. To make mold damage “Like it never even happened” in your home, give our SERVPRO of Augusta mold remediation specialists a call today at (706) 750-0200.

Click here for more about Augusta.

SERVPRO Professionals Will Restore Your Augusta Home

1/18/2019 (Permalink)

Our experts can restore your home interior when water damages carpet.

Efficient Drying for Your Water-Damaged Augusta Home

With water emergencies that begin to spread throughout your Augusta home, you need assurances that professional, certified professionals can arrive quickly with the equipment to help. Often water incidents can affect materials far below the surface level, which often leads to inadequate drying efforts when homeowners attempt to restore damage like this on their own. Our rapid response team can arrive quickly with the industry-leading tools to make a positive difference for the house.

Understanding some of the equipment that our technicians have at their disposal when they address water damage in your Augusta home can showcase our ability to take care of this damage fast. As with any water loss incident, regardless of its size and severity, drying is a critical element to the mitigation and restoration of the property. Our SERVPRO response team has several machines and tools for quick drying and extraction work to protect as much of your property as possible during this disaster.

Extraction and drying efforts go hand-in-hand, and we have advanced equipment designed to remove excess water damage from the affected areas quickly. Our SERVPRO Green Fleet arrives with a truck-mounted pump, gas-powered pumps, portable electric pumps, wet-vacs with extraction wands, and rolling weighted extractors that allow us to be entirely prepared for wherever pooling water might linger.

When it is time to begin drying efforts, our professionals have many tools that can help to make this process easier and more efficient as well. We rely heavily on our air movers, which are high-powered fans that blow hot air and displace moisture in materials, carpeting, and other surfaces throughout the affected areas. Their use gets combined with machines like our LGR dehumidifiers and desiccant dehumidifiers to pull out moisture from the environment for easy removal.

Drying out your home after it has experienced water damage is not something that homeowners alone do adequately. Moisture can penetrate deeply into materials and structural elements, and without proper cleanup and drying, can lead to worsening conditions like mold growth. Give our SERVPRO of Augusta water restoration specialists a call today at (706) 868-5441

Spend the day at the Augusta Museum of History click here for more information.