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Fire & Water - Cleanup & Restoration

Leaky Roof Left My Living Room a Wet Mess

4/12/2022 (Permalink)

What Are the First Steps After I Discover a Roof Leak?  

Unfortunately, emergency incidents will happen, and it is important that as a homeowner you know what steps to take after notice of the loss. Acting immediately helps to minimize the amount of damage done to your home.   

With a leaky roof it’s important to remove any furniture or items that can be damaged as soon as possible. For example, if you discover the roof leak is located above your bed, push it out of the way as soon as possible. Some fabrics retain water more than others, so getting your items out of harm's way will help avoid the chance of mildew as well.  Once you have found the source and location of the leak, the next step is figuring out how to maintain the water until a professional can arrive. If there is a sagging pouch hanging on the inside of your ceiling, that is a sign that the water is collecting in that spot. Although it seems not ideal to poke a hole in it, leaving it there to collect could cause even more damage to surrounding areas. The best course of action is to take a screwdriver and poke a small hole into the center, with a bucket placed underneath to catch all the water.    

How Can SERVPRO® Help Me Restore My Home? 

When dealing with water damage time is of the essence, SERVPRO® will arrive quickly to the scene and begin your water cleanup and restoration. SERVPRO® of Augusta is open 24/7/365, which means that we are “Here to help®” day or night. Our 1-4-8 System ensures that your water loss will be handled quickly and efficiently.

But what is the 1-4-8 System? The 1-4-8 system is a breakdown of exactly what our teams and crews do within the first 8 hours of notice of loss to get you and your home back on track. During the first hour we are made aware of the loss via the customer and began collecting information concerning the scope of work. Within the 4th hour we will have sent a crew out to your property to set eyes on the issue. (This typically involves our crews getting an idea of how much and which equipment will be needed to get that water cleaned up.) And by hour 8 our crews have explained to you the step-by-step process of how we are going to restore your home to preloss condition and have placed all necessary equipment to get the job started.  

After the water cleanup process is complete, your home may need construction repairs done to restore your home completely. Repairs range from small jobs to major ones depending on the extent of the water damage. Depending on SERVPRO® gives you further peace of mind knowing that you can One-Stop-Shop all your home’s repair needs within one reliable company. SERVPRO® is “Here to help®” from start to finish! 

Have A Water Disaster You Are Ready to Master? Give SERVPRO® of Augusta a call today at 706-750-0200 and we’ll help to make it “Like it never even happened.”

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