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Fire & Water - Cleanup & Restoration

Secrets To Fixing Flood Damage Fast For Your Martinez Business

8/14/2019 (Permalink)

Commercial Flood Damage Martinez – Burst Water Main Floods Local Business

The last thing our client expected was a flood from a burst water main. With water shooting several feet into the air, the street quickly flooded, and water poured in the front door of our client's commercial business office. Fortunately, the staff had a few minutes warning and were able to shut down and disconnect computers as well as move emergency power supplies onto desks and filing cabinets. The employees also removed as many office files as possible before the water came in the door!

SERVPRO responded immediately to this commercial flood damage event in Martinez. Our teams understand how important it is for commercial businesses to regain operational status after an event like this one. Receiving customers, processing orders, and customer support can come to a standstill while the office is out of commission.

We quickly assessed the situation and brought in equipment to vacuum up the water and dehumidifiers to remove moisture. All of the desks were raised and placed on blocks. The chairs were moved to a dry area along with any other easily moved items. Since this was water from a water main, there was a limited amount of contamination. The dehumidifiers ran for several days along with the air conditioning which dried the carpeting completely. There was no damage to the underlying floor, which was concrete.

While the office was clearly out of commission for several days, employees pitched in, contacting customers to provide information about the service situation. SERVPRO provided updates to the client regarding the cleaning process and helped the customer understand how long the office would take to be restored. We also provided the appropriate documentation needed to submit insurance claims for the flooding.

The client acted quickly and reduced the impact of the flooding significantly. However, with flooding, there is a danger of short circuits and electrocution. Always verify that it is safe to enter a flooded room. Disconnect the electrical system first. The professionals at SERVPRO take all of the required safety precautions to protect the client, their products, and inventory.

Call SERVPRO of Augusta at (706) 750-0200 for 24/7 service. We serve Grovetown and surrounding areas. We help commercial clients recover from flood damage. We're Faster To Any Size Disaster.

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